Official Website of the Department of Homeland Security Official Website of the Department of Homeland Security
Share This PageShare This Page PrintPrint

Archive Content

In an effort to keep the USCIS website current, the archive contains content that is five years and older or otherwise outdated.

Verification Information System Outage Notification


Annual facilities maintenance activities will be conducted at the Social Security Administration’s National Computer Center (NCC) during the Columbus Day holiday weekend, October 10-12, 2009.

Outage Details:

The SSA power-down will begin after close of business and upon completion of data backups on Friday October 9th, at approximately midnight.

This event will prevent VIS from accessing the Numident (SSN) database, so E-verify will be affected for the duration of the planned SSA outage.


Systems Affected:



Outage Points of Contact:

Verification 24x7x365 Customer Support Lines:

For E-Verify, SAVE, and Form I-9 general questions:  888-464-4218

For SAVE G-845 status questions:  877-469-2563


CSC Help Desk:  800-741-5023


Verification Division:  If you have questions about this outage, please contact Allan Dragton during business hours (M-F 8am-4pm EDT) at 202-358-7758, or Rodell Oliver at 202-358-7521


Last Reviewed/Updated: 10/07/2009