Asylum Office - New Orleans

DRIVING DIRECTIONS:

Directions from New Orleans and Destinations East of Metairie:

Take I-10 west to exit 228 for Causeway Boulevard North in the direction of Mandeville. This exit has two lanes. Use the second from the right exit lane and keep left following signs towards Causeway Boulevard South. Keep right and continue to follow the signs towards Causeway Boulevard South. Merge onto Causeway Boulevard. Turn right onto S. Service Road West. Turn left onto Edenborn Avenue.

Directions from Destinations West of Metairie:

Take I-10 east to exit 226 for Clearview Parkway South (LA-3152) in the direction of Huey Long Bridge. Keep right and follow signs for Clearview Parkway South. Turn left onto S. Service Road West. Turn right onto Edenborn Avenue.

PUBLIC TRANSPORTATION:
The New Orleans Asylum Sub-Office is accessible using the New Orleans Regional Transit Authority from New Orleans, LA. For more information, visit their website at www.norta.com or call 504-248-3900.
Or Jefferson Transit once in Metairie, LA. Their website is www.jeffersontransit.org or call 504-818-1077.

Most public transit routes from New Orleans require at least one to two hours and multiple bus route exchanges to complete, as well as additional walking time to the office once in Metairie, LA.

There are also a variety of taxicab companies in New Orleans and Metairie. Please note that some taxicab companies receive payment in cash only.

PARKING: Parking in the building garage is free. Please park on Level 4 or higher in undesignated parking spots. An elevator is available for access to the ground floor.

ACCESSIBILITY: This office is accessible to people with disabilities.

This asylum office serves the following states: Louisiana, Arkansas, Mississippi and Tennessee.

Asylum applications are not filed at asylum offices. Please file your Form I-589 as instructed in the "Where to File" folder here: https://www.uscis.gov/i-589.

NACARA 203 applications are not filed at asylum offices. Please file your Form I-881 as instructed in the "Where to File" folder here:https://www.uscis.gov/i-881.

If you have an asylum application pending with us, you can check your case status online. All you need is the receipt number that we mailed you after you filed your application. Start here:
www.uscis.gov/casestatus

If you believe there is a problem with an application that you filed, you have moved, or you are in need of other services, the USCIS Contact Center offers a variety of services. You may call the USCIS Contact Center at 1-800-375-5283 (if you are deaf, hard of hearing or have a speech disability: TTY 800-767-1833) during the hours of 8:00 a.m. and 8:00 p.m. You may use, also, any of the online Self Service tools that we offer: go to www.uscis.gov and click on TOOLS.

Please note that asylum offices do not directly provide Case Services assistance related to the status of specific applications or other associated services by telephone because of confidentiality concerns. You can go to www.uscis.gov/casestatus- all you need is the receipt number that we mailed you after you filed your application.

For current information on how USCIS schedules and prioritizes asylum interviews, please visit: www.uscis.gov/humanitarian/refugees-asylum/asylum /affirmative-asylum-interview-scheduling

For information on a variety of issues concerning applications for asylum and for suspension of deportation or special rule cancellation of removal under NACARA 203, including alerts, go to: www.uscis.gov/humanitarian/refugees-asylum/asylum

We do not adjudicate Form I-730, Refugee/Asylee Relative Petition. You can find information on Form I-730, including how to submit an "Outside of Normal Processing Times" inquiry at www.uscis.gov/i-730

If you need to update your mailing address, you can do so by calling the USCIS Contact Center at 1-800-375-5283 (if you are deaf, hard of hearing or have a speech disability: TTY 800-767-1833) or visit: www.uscis.gov/ar-11

To request an interview accommodation with this office, call USCIS Contact Center at 1-800-375-5283 (if you are deaf, hard of hearing or have a speech disability: TTY 800-767-1833). For more detailed information and updates including "How to request an accommodation", please visit www.uscis.gov/tools/disability-accommodations-public
An accommodation is a change in a USCIS practice or procedure that allows a qualified individual with a disability to participate in our programs and activities and access our benefits. An accommodation does not exempt you from a USCIS requirement, but instead modifies how you meet it. Accommodations may vary depending on your disability and needs, and what can be provided.