Application Support Centers

Application support centers (ASCs) provide biometric services appointments (collecting fingerprints, photographs, and electronic signatures) for aliens requesting an immigration benefit with USCIS. We may schedule you for an appointment at an ASC as we process your case, if required. You cannot file applications at an ASC, and ASCs cannot give any information about your case or provide other case services, except collecting biometrics.

ASCs collect biometrics (such as fingerprints, photographs, and electronic signatures) for aliens requesting an immigration benefit with USCIS.

We will schedule you for an appointment at an ASC as we process your case, if required. We will notify you about an ASC appointment by mail or electronically through your USCIS online account, if you have one. You should wait to receive an appointment notice before visiting an ASC.

It is important that you make every effort to attend your scheduled biometric services appointment at the ASC. If you cannot attend your ASC appointment, you may request rescheduling of your appointment through your USCIS online account or by calling the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Your request to reschedule should:

• Be made before the date and time of the original appointment (online rescheduling requests must be made at least 12 hours before your existing appointment); and
• Provide a good reason why you need to reschedule.

If USCIS does not reschedule your biometric services appointment and you do not appear for your appointment at the ASC, we may deny your application, petition, or request.

Remember to bring your biometric services appointment notice (or notices if you have more than one) and valid, unexpired photo identification (for example, Form I-551, Permanent Resident Card (also known as a Green Card), passport, or driver’s license), or other identity documentation as authorized by USCIS to the appointment.

If you need an accommodation for your biometric services appointment, visit the Disability Accommodations for the Public webpage.

If an ASC is closed unexpectedly, we will automatically reschedule your appointment. Please visit our USCIS Office Closings page before traveling to the ASC for your appointment.

For additional information regarding your biometric services appointment, please visit our Preparing for Your Biometric Services Appointment page.

An accommodation is a change in a USCIS practice or procedure that allows a qualified individual with a disability to participate in our programs and activities and access our benefits. An accommodation does not exempt you from any USCIS requirement but instead modifies how you meet it. Accommodations may vary depending on your disability and needs, and what can be provided.

For more detailed information and updates including how to request an accommodation, please visit our Disability Accommodations for the Public page.

If an ASC is closed unexpectedly, we will automatically reschedule your appointment. Please visit our office closings pages before traveling to the ASC for your appointment.