New York - Syracuse Field Support Office

USCIS Offices Temporarily Closed to the Public

As of March 18, 2020 U.S. Citizenship and Immigration Services has suspended routine in-person services until further notice to help slow the spread of Coronavirus Disease 2019 (COVID-19). USCIS staff will continue to perform duties that do not involve contact with the public. However, USCIS will provide emergency services for limited situations on a case-by-case basis. To schedule an emergency appointment, contact the USCIS Contact Center.

Check these pages for updates, including information about specific offices:

For general information on COVID-19:

Office Address: 213 South Salina Street, Syracuse, NY 13202
Do not send completed forms or documentation to this address. You must send your documentation to the address listed on your form. See Filing Information below.

Office Days/Hours:

Monday 8:00 a.m. - 4:00 p.m.
Tuesday 8:00 a.m. - 4:00 p.m.
Wednesday 8:00 a.m. - 4:00 p.m.
Thursday 8:00 a.m. - 4:00 p.m.
Friday 8:00 a.m. - 4:00 p.m.
Saturday Closed
Sunday Closed

Field Office Director: Carmen Whaling
Supervisory Immigration Services Officer: Rasem Mere
Northeast Region

Service Area

This office serves the following counties in New York:

CountyZip Code(s)
Broome13737, 13744, 13745, 13746, 13748, 13749, 13754, 13760, 13761, 13762, 13763, 13777, 13787, 13790, 13794, 13795, 13797, 13802, 13813, 13826, 13833, 13848, 13850, 13851, 13862, 13865, 13901, 13902, 13903, 13904, 13905
Cayuga13021, 13022, 13024, 13026, 13033, 13034, 13064, 13071, 13081, 13092, 13111, 13113, 13117, 13118, 13139, 13140, 13147, 13156, 13160, 13166
Chemung14814, 14816, 14825, 14838, 14845, 14861, 14864, 14871, 14872, 14889, 14894, 14901, 14902, 14903, 14904, 14905
Chenango13124, 13136, 13155, 13332, 13411, 13460, 13464, 13730, 13733, 13758, 13778, 13780, 13801, 13809, 13814, 13815, 13830, 13832, 13841, 13843, 13844
Cortland13040, 13045, 13056, 13077, 13087, 13101, 13141, 13158, 13738, 13784, 13803, 13863
Delaware12167, 12406, 12421, 12430, 12434, 12438, 12455, 12459, 12474, 13731, 13739, 13740, 13750, 13751, 13752, 13753, 13755, 13756, 13757, 13774, 13775, 13782, 13783, 13786, 13788, 13804, 13806, 13838, 13839, 13842, 13846, 13847, 13856, 13860
Herkimer13324, 13329, 13331, 13340, 13350, 13357, 13361, 13365, 13406, 13407, 13416, 13420, 13431, 13454, 13472, 13475, 13491
Jefferson13601, 13602, 13603, 13605, 13606, 13607, 13608, 13611, 13612, 13615, 13616, 13618, 13619, 13622, 13624, 13628, 13632, 13634, 13636, 13637, 13638, 13640, 13641, 13643, 13650, 13651, 13656, 13657, 13659, 13661, 13665, 13671, 13673, 13674, 13675, 13679, 13682, 13685, 13691, 13692, 13693
Lewis13305, 13312, 13325, 13327, 13343, 13345, 13367, 13368, 13404, 13433, 13473, 13489, 13620, 13626, 13627, 13631, 13648
Madison13032, 13035, 13037, 13043, 13052, 13061, 13072, 13122, 13134, 13163, 13310, 13314, 13334, 13346, 13355, 13364, 13402, 13408, 13409, 13418, 13421, 13465, 13484, 13485
Oneida13054, 13123, 13157, 13162, 13301, 13303, 13304, 13308, 13309, 13313, 13316, 13318, 13319, 13321, 13322, 13323, 13328, 13338, 13341, 13352, 13354, 13362, 13363, 13401, 13403, 13413, 13417, 13424, 13425, 13435, 13438, 13440, 13441, 13442, 13449, 13455, 13456, 13461, 13469, 13471, 13476, 13477, 13478, 13479, 13480, 13483, 13486, 13490, 13492, 13494, 13495, 13501, 13502, 13503, 13504, 13505, 13599
Onondaga13020, 13027, 13029, 13030, 13031, 13039, 13041, 13051, 13057, 13060, 13063, 13066, 13078, 13080, 13082, 13084, 13088, 13089, 13090, 13104, 13108, 13110, 13112, 13116, 13119, 13120, 13137, 13138, 13152, 13153, 13159, 13164, 13201, 13202, 13203, 13204, 13205, 13206, 13207, 13208, 13209, 13210, 13211, 13212, 13214, 13215, 13217, 13218, 13219, 13220, 13221, 13224, 13225, 13235, 13244, 13250, 13251, 13252, 13261, 13290
Oswego13028, 13036, 13042, 13044, 13069, 13074, 13076, 13083, 13093, 13103, 13107, 13114, 13115, 13121, 13126, 13131, 13132, 13135, 13142, 13144, 13145, 13167, 13302, 13426, 13437, 13493
Otsego12064, 12116, 12155, 12197, 13315, 13320, 13326, 13333, 13335, 13337, 13342, 13348, 13415, 13439, 13450, 13457, 13468, 13482, 13488, 13747, 13776, 13796, 13807, 13808, 13810, 13820, 13825, 13834, 13849, 13859, 13861
Schuyler14805, 14812, 14815, 14818, 14824, 14841, 14863, 14865, 14869, 14876, 14878, 14887, 14891, 14893
Tioga13732, 13734, 13736, 13743, 13811, 13812, 13827, 13835, 13840, 13845, 13864, 14859, 14883, 14892
Tompkins13053, 13062, 13068, 13073, 13102, 14817, 14850, 14851, 14852, 14853, 14854, 14867, 14881, 14882, 14886

Parking and Accessibility

This office is accessible to people with disabilities.

There is limited paid parking near the office. View a map of nearby parking lots.

For directions by car or public transportation, click the office address link at the top of this page.

Avoid Immigration Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, many of them are out to scam you. This is against the law and may be considered an immigration services scam. Learn more about avoiding immigration scams and how to protect yourself.

Filing Information

Follow the instructions on the form(s) that you are filing.

Field Office Services

Field Offices handle a variety of functions, many of which you can complete online. We suggest you Ask Emma for more details about what you want to accomplish. Many times, you can complete your task via the Internet. For example, you can get Green Card help, Employment Authorization Documentation assistance, Adoptions or Citizenship information, or download forms.

Attorney or Representative Procedures

If you are an attorney, you must make an appointment with the office that has jurisdiction over your client’s residential address. You must make a separate appointment for each client you wish to discuss.

Becoming an Accredited Representative

If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Office of Legal Access Programs (OLAP). More information is available on how an organization can apply for recognition and accreditation at the District Office.

Prohibited Items

Federal law prohibits weapons like firearms, knives, pepper spray and ammunition at any USCIS facility. Even if you have a permit for a firearm, you cannot bring it to a USCIS building. Please check your purse, briefcase, or bag and remove and safely store these items before your visit. Violators may be subject to fine and/or imprisonment. Please see Title 41, Code of Federal Regulations, Subpart C for more information.  

Last Reviewed/Updated: