California - San Bernardino Field Office


Field Office Director: Irene Martin
District Director: Susan M. Curda
Western Region

Physical AddressMailing AddressExpress Mail

995 Hardt Street
San Bernardino, CA 92408

995 Hardt Street
San Bernardino, CA 92408

995 Hardt Street
San Bernardino, CA 92408

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the counties of San Bernardino and Riverside as well as Red Mountain in Kern County and the following areas in Los Angeles County: Azusa (zip code 91702 only), Claremont, Diamond Bar, Glendora (zip codes 91740 and 91741 only), La Verne, Pomona, Rowland Heights, San Dimas, and Walnut.




From the 10 FWY

                        Exit Tippecanoe

                        Travel north .5 miles

                        Turn left on Hardt Street

                        Building is on the left .2 miles


Omnitrans - 1700 West 5th Street, San Bernardino, CA 92411 (909) 379-7100

                                    Bus route from Metrolink Station

                                    Walk to 2nd at G Street (0.8 miles)

                                    Take Bus 2 towards SBD-Cal State/E Street/Loma Linda

                                    Get off at Tippecanoe at Hospitality

                                    Walk to 995 Hardt Street (0.3 miles)

Metrolink - 1204 West 3rd Street, San Bernardino, CA 92410 (800) 371-5465 - San Bernardino Line; Exit San Bernardino Station

Riverside County Transportation - 4080 Lemon Street #3, Riverside, CA 92501 (951) 955-6838

Parking & Accessibility

PARKING: There is parking available at the building and it is free. There is ample street parking available.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.


Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment, on the USCIS website.  This office accepts customers with emergency needs without an appointment.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The San Bernardino Field Office conducts Judicial Ceremonies once per month.  This office does not conduct same-day naturalization ceremonies.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Scissors, Razors, and Other Sharp Objects
  • Flammable Liquids
  • Camera
  • Recording Devices

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Last Reviewed/Updated: