Florida - Jacksonville Field Office

Office hours are by appointment only. Please visit the Tools page to check your case status online and get answers to immigration questions without the need for an appointment. If you still need help, you can reach our contact center by calling toll-free: 800-375-5283 or TTY 800-767-1833. 

To visit this office for a service that we can only provide in person (such as passport stamps and advance parole), you must have an appointment scheduled through the contact center.

Offices sometimes close because of bad weather or unexpected events. During bad weather, call 904-245-7899 before traveling to make sure we are open.

Office Address: 4121 Southpoint Boulevard, Jacksonville, FL 32216
Do not send completed forms or documentation to this address. You must send your documentation to the address listed on your form. See Filing Information below.

Office Days/Hours:

Monday 7:00 a.m. - 3:30 p.m.
Tuesday 7:00 a.m. - 3:30 p.m.
Wednesday 7:00 a.m. - 3:30 p.m.
Thursday 7:00 a.m. - 3:30 p.m.
Friday 7:00 a.m. - 3:30 p.m.
Saturday Closed
Sunday Closed

Schedule an Appointment

In order to visit this office or to speak with an immigration services officer, you must have an appointment scheduled by USCIS, or you must schedule an InfoPass appointment.

 

Field Office Director: Lisa Bradley
District Director: Michael Borgen
Southeast Region

Service Area

This office serves the following counties in Florida:

CountyZip Code(s)
Alachua32601, 32602, 32603, 32604, 32605, 32606, 32607, 32608, 32609, 32610, 32611, 32612, 32614, 32615, 32616, 32618, 32627, 32631, 32633, 32635, 32640, 32641, 32643, 32653, 32654, 32655, 32658, 32662, 32667, 32669, 32694
Baker32040, 32063, 32072, 32087
Bay32402, 32406, 32410, 32411, 32412, 32417
Bradford32042, 32044, 32058, 32091, 32622
Clay32003, 32006, 32030, 32043, 32050, 32065, 32067, 32068, 32073, 32079, 32160, 32656
Columbia32024, 32025, 32038, 32055, 32056, 32061
Dixie32628, 32648, 32680, 32692
Duval32099, 32201, 32202, 32203, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32211, 32212, 32214, 32216, 32217, 32218, 32219, 32220, 32221, 32222, 32223, 32224, 32225, 32226, 32227, 32228, 32229, 32231, 32232, 32233, 32234, 32235, 32236, 32237, 32238, 32239, 32240, 32241, 32244, 32245, 32246, 32247, 32250, 32254, 32255, 32256, 32257, 32258, 32266, 32277
Escambia32509, 32512, 32513, 32516, 32520, 32521, 32522, 32523, 32524, 32559, 32560, 32591
Franklin32322, 32323, 32329
Gadsden32324, 32330, 32332, 32333, 32343, 32351, 32352, 32353
Gilchrist32619, 32693
Gulf32457
Hamilton32052, 32053, 32096
Holmes32452
Jackson32432, 32447
Jefferson32336, 32337, 32344, 32345, 32361
Lafayette32013, 32066
Leon32301, 32302, 32303, 32304, 32305, 32306, 32307, 32308, 32309, 32310, 32311, 32312, 32313, 32314, 32315, 32316, 32317, 32318, 32362, 32395, 32399
Levy32621, 32625, 32626, 32639, 32644, 32668, 32683, 32696, 34449, 34498
Liberty32334, 32335, 32360
Madison32059, 32331, 32340, 32341, 32350
Nassau32009, 32011, 32034, 32035, 32041, 32046, 32097
Okaloosa32537, 32540, 32549, 32588
Putnam32007, 32112, 32131, 32138, 32139, 32140, 32147, 32148, 32149, 32157, 32177, 32178, 32181, 32185, 32187, 32189, 32193, 32666
Saint Johns32004, 32033, 32080, 32081, 32082, 32084, 32085, 32086, 32092, 32095, 32145, 32259, 32260
Santa Rosa32530, 32562, 32572
Suwannee32008, 32060, 32062, 32064, 32071, 32094
Taylor32347, 32348, 32356, 32357, 32359
Union32026, 32054, 32083, 32697
Wakulla32326, 32327, 32346, 32355, 32358
Walton32422, 32434, 32461, 32538
Washington32463

This office serves the following counties in Georgia:

CountyZip Code(s)
Appling31513, 31563
Atkinson31624, 31642, 31650
Bacon31510
Berrien31622, 31639, 31645
Brantley31542, 31543, 31553, 31566
Brooks31625, 31629, 31638, 31643
Camden31547, 31548, 31558, 31565, 31568, 31569
Charlton31537, 31562
Clinch31623, 31630, 31631, 31634
Coffee31512, 31519, 31533, 31534, 31535, 31554, 31567
Cook31620, 31627, 31637, 31647
Echols31648
Glynn31520, 31521, 31522, 31523, 31525, 31527, 31561
Jeff Davis31532, 31539
Lanier31635, 31649
Lowndes31601, 31602, 31603, 31605, 31606, 31632, 31636, 31641, 31698, 31699
Pierce31516, 31518, 31551, 31557
Telfair31544, 31549
Thomas31626
Ware31501, 31503, 31550, 31552, 31564
Wayne31545, 31546, 31555, 31560

Parking and Accessibility

This office is accessible to people with disabilities.

There is free parking at the office. View a map of nearby parking lots.

For directions by car or public transportation, click the office address link at the top of this page.

Avoid Immigration Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, many of them are out to scam you. This is against the law and may be considered an immigration services scam. Learn more about avoiding immigration scams and how to protect yourself.

Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an InfoPass appointment to submit your application in person.

Field Office Services

Field Offices handle a variety of functions, many of which you can complete online. We suggest you Ask Emma for more details about what you want to accomplish. Many times, you can complete your task via the Internet. For example, you can get Green Card help, Employment Authorization Documentation assistance, Adoptions or Citizenship information, or download forms.

In order to visit this office or to speak with an immigration services officer, you must have an appointment scheduled by USCIS or you must schedule an InfoPass appointment.

Attorney or Representative Procedures

If you are an attorney seeking information, you must make an InfoPass appointment with the office that has jurisdiction over your client’s residential address. You must make a separate appointment for each client you wish to discuss. 

Becoming an Accredited Representative

If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Executive Office for Immigration Review (EOIR). More information is available on how an organization can apply for recognition and accreditation at the District Office.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart C. Individual offices may have additional restrictions, please refer to your appointment notice for more information.

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