Hawaii - Honolulu Field Office

We are expanding our online fee payment system. Starting May 13, 2019, you will no longer be able to pay fees with a money order or cashier’s check at this office. You can still pay with a personal check, debit card, credit card, or a reloadable prepaid credit/debit card.

This office is not accepting walk-in requests or scheduling InfoPass appointments.

You can get basic information about immigration services and ask questions about your case on our Tools page without visiting an office or calling us.

If you need help with document services (such as passport stamps and advance parole) or have an emergency, call the USCIS Contact Center at 800-375-5283.

Offices sometimes close because of bad weather or unexpected events. During bad weather, check this page or the main Office Closings page before traveling to make sure we are open.

Office Address: 500 Ala Moana Boulevard, Suite 2-400, Honolulu, HI 96813
Do not send completed forms or documentation to this address. You must send your documentation to the address listed on your form. See Filing Information below.

Office Days/Hours:

Monday 7:45 a.m. - 3:30 p.m.
Tuesday 7:45 a.m. - 3:30 p.m.
Wednesday 7:45 a.m. - 3:30 p.m.
Thursday 7:45 a.m. - 3:30 p.m.
Friday 7:45 a.m. - 3:30 p.m.
Saturday Closed
Sunday Closed

Field Office Director: Christopher Robinson
District Director: David Gulick
Western Region

Service Area

This office serves American Samoa.

This office serves the state of Hawaii.

Parking and Accessibility

This office is accessible to people with disabilities.

There is paid parking at the office. View a map of nearby parking lots.

For directions by car or public transportation, click the office address link at the top of this page.

Avoid Immigration Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, many of them are out to scam you. This is against the law and may be considered an immigration services scam. Learn more about avoiding immigration scams and how to protect yourself.

Filing Information

Follow the instructions on the form(s) that you are filing.

Field Office Services

Field Offices handle a variety of functions, many of which you can complete online. We suggest you Ask Emma for more details about what you want to accomplish. Many times, you can complete your task via the Internet. For example, you can get Green Card help, Employment Authorization Documentation assistance, Adoptions or Citizenship information, or download forms.

Attorney or Representative Procedures

If you are an attorney, you must make an appointment with the office that has jurisdiction over your client’s residential address. You must make a separate appointment for each client you wish to discuss.

Becoming an Accredited Representative

If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Executive Office for Immigration Review (EOIR). More information is available on how an organization can apply for recognition and accreditation at the District Office.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart C. Individual offices may have additional restrictions, please refer to your appointment notice for more information.

Last Reviewed/Updated: