Virginia - Norfolk Field Office

***Offices sometimes close because of bad weather or unexpected events. During bad weather, call 757-466-3100 before traveling to make sure we are open.***


Field Office Director: Frank C. Reffel
District Director: Sarah Taylor
Northeast Region

Physical AddressMailing AddressExpress Mail

5678 East Virginia
Beach Blvd.
Norfolk, VA 23502

5678 East Virginia
Beach Blvd.
Norfolk, VA 23502

5678 East Virginia
Beach Blvd.
Norfolk, VA 23502

Service Area
Transportation, Directions, and Parking
Filing Information and Case Status
Visiting the Office and Attorney Procedures
Naturalization Ceremonies
Prohibited Items

Service Area

This office serves the following counties in Virginia, as well as the independent cities that lie in the proximity of these counties: Accomack, Alleghany, Amelia, Amherst, Appomattox, Bedford, Bland, Botetourt, Bristol, Brunswick, Buchanan, Buckingham, Buena Vista, Campbell, Caroline, Carroll, Charles, Charlotte, Chesapeake City, Chesterfield, Colonial Heights, Covington, Craig, Cumberland, Danville, Dickenson, Dinwiddie, Essex, Floyd, Franklin, Fredericksburg, Galax, Giles, Gloucester, Goochland, Grayson, Greensville, Halifax, Hampton, Hanover, Henrico, Henry, Hopewell, Isle of Wight, James City, King and Queen, King George, King William, Lancaster, Lee, Lexington, Louisa, Lunenburg, Lynchburg, Martinsville, Mathews, Mecklenburg, Middlesex, Montgomery, Nelson, New Kent, Newport News, Norfolk, Northampton, Northumberland, Norton, Nottoway, Patrick Petersburg, Pittsylvania, Poquoson, Portsmouty, Powhatan, Prince Edward, Prince George, Pulaski, Radford, Richmond, Roanoke, Rockbridge, Russell, Salem, Scott, Smyth, Southampton, Spotsylvania, Stafford, Suffolk, Surry, Sussex, Tazewell, Virginia Beach, Washington, Westmoreland, Williamsburg, Wise, Wythe, and York.




  1. Follow exit signs from Norfolk International Airport on Norview Avenue
  2. Continue for approximately 1.1 miles and turn left on N. Military Highway
  3. Continue for approximately 2.9 miles and turn right on Virginia Beach Blvd
  4. Continue for approximately 0.1 mile and turn right at 5678 E. Virginia Beach Blvd. (Norfolk Field Office)

**NOTE: The Norfolk Field Office parking lot is also accessible from Meridian Lane by the Lowes Home Improvement Store.**

 FROM I-64 EAST (From Hampton / Newport News)

  1. From Hampton take Interstate 64 Eastbound for approximately 13 miles
  2. Take Exit 281B (Military Highway)
  3. Continue on Military Highway and Drive for approximately 1.7 miles and turn right on Virginia Beach Blvd.
  4. Continue for approximately 0.1 mile and turn right at 5678 E. Virginia Beach Blvd. (Norfolk Field Office)


  1. From Virginia Beach / Chesapeake, take Interstate 64 Westbound
  2. Take Exit 284A onto Interstate 264 Westbound.  (Stay to the Right)
  3. Take Exit 13B (Military Highway)
  4. Continue on Military Highway for approximately 0.7 mile and turn left on Virginia Beach Blvd.
  5. Continue on Virginia Beach Blvd for approximately 0.2 mile and turn right at 5678 E. Virginia Beach Blvd. (Norfolk Field Office)


Use the Hampton Road Transit Bus Service, Bus 20, exit the  Newtown Road Station, (Curlew and Bangor). Walk .2 miles west on Virginia Beach Blvd.

Parking & Accessibility

PARKING: There is public parking available in the area of the office.

HANDICAP ACCESSIBILITY: This office is handicapped accessible.

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Filing Information

Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.

Avoid Immigration Services Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.

USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices.  Please see USCIS’s “Avoid Scams” webpage for more information.  If you have you been a victim of an immigration services scam, help is available.  You can report scams to the Federal Trade Commission. You may also file a complaint in your state.

If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.

If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).

Know the law in your state. Some states have specific laws regulating immigration consultants.  If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.


Case Status and Referral Follow-ups

If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.

If you are in the military or you are a military spouse the Norfolk Field Office has an email address specifically for your use. The email address is:

If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.

Remember to bring the following items noted below, to the office for your appointment:

  • Any notices we have sent to you
  • A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
  • A copy of the application or petition that you filed
  • Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.

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Visiting the Office

In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.

Attorney or Representative Procedures

If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.

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Naturalization Ceremonies

The Norfolk Field Office has Judicial Ceremonies on a monthly basis and Administrative Ceremonies approximately twice per month.  The Norfolk Field Office does conduct same-day ceremonies for military personnel and Section 319(b) Naturalization cases.

Prohibited Items

Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930.  Additionally, this office prohibits:

  • Cameras (including cell phones with cameras)
  • Recording Devices (including cell phones with recording capabilities)
  • Food or Beverages
  • Smoking
  • Animals (other than service animals)

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Last Reviewed/Updated: