USCIS Office Closings

We last updated this page on April 2, 2020.

Below, we list offices that are closed or have temporarily changed hours. This information can change quickly, so please check this page on the day of your appointment for any office closures or other important information.

For more information or assistance, please see our Contact Center page.

USCIS Temporary Office Closure Extended through May 3

On March 18, U.S. Citizenship and Immigration Services temporarily suspended routine in-person services to help slow the spread of coronavirus (COVID-19). USCIS plans to begin reopening our offices on May 4, unless the public closures are extended further. USCIS staff are continuing to perform duties that do not involve contact with the public. However, USCIS will provide emergency services for limited situations. To schedule an emergency appointment, contact the USCIS Contact Center.

USCIS domestic field offices will send notices to applicants and petitioners with scheduled appointments and naturalization ceremonies impacted by this temporary closure. USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews. When the interview is rescheduled, asylum applicants will receive a new interview notice with the new time, date and location for the interview. When USCIS resumes normal operations, USCIS will automatically reschedule application support center appointments due to the office closure. You will receive a new appointment letter in the mail. Individuals who had InfoPass or other appointments at the field office must reschedule through the USCIS Contact Center, once field offices reopen to the public. Please check the USCIS Field Offices page to see if your field office has reopened before reaching out to the USCIS Contact Center.

Education and precautions are the strongest tools against infection. Get the latest facts by visiting the Centers for Disease Control and Prevention’s COVID-19 website. Continue to practice good health habits, refrain from handshakes or hugs as greetings, and wash hands and clean surfaces appropriately.

USCIS will provide further updates as the situation develops and will continue to follow CDC guidance. Please visit uscis.gov/coronavirus for more information.

Field Offices

Field OfficeStatus
All OfficesPlease see the alert at the top of the page.

Also, the following field support offices are now closed. Please contact the nearest field office for assistance.

If you previously visited our field support office in:Then please contact the field office in:
Fort Benning, GeorgiaMontgomery, Alabama
Fort Jackson, South CarolinaGreer, South Carolina
Fort Sill, OklahomaOklahoma City, Oklahoma

Please also visit uscis.gov/military for information and links to resources geared specifically for members of the military and their families.

Application Support Centers

Application Support CenterStatus
All OfficesPlease see the alert at the top of the page.

Asylum Offices

Asylum OfficeStatus
All OfficesPlease see the alert at the top of the page.

Beginning on Monday, March 16, 2020, USCIS asylum offices will not be open for walk-in assistance or for non-interview inquiry appointments until further notice. Asylum offices will only be open to individuals appearing for previously scheduled interview appointments. Please contact the asylum offices by email, mail, or phone. Contact information for each asylum office is found using the Asylum Office Locator. If you have an asylum application pending with us, you can check your case status online. You will need the receipt number that we mailed you after you filed your application. Start here: www.uscis.gov/casestatus.

International Offices

International OfficeType of OfficeStatus
Amman, JordanField OfficeClosed Permanently
Athens, GreeceField OfficeClosed Permanently
Bangkok, ThailandField OfficeClosed Permanently
Ciudad Juarez, MexicoField OfficeClosed Permanently
Frankfurt, GermanyField OfficeClosed Permanently
Johannesburg, South AfricaField OfficeClosed Permanently
Lima, PeruField OfficeClosed Permanently
Monterrey, MexicoField OfficeClosed Permanently
Manila, PhilippinesField OfficeClosed Permanently
Moscow, RussiaField OfficeClosed Permanently
Nairobi, KenyaField OfficeTemporarily closed to the public until further notice.
Port-au-Prince, HaitiField OfficeClosed Permanently
Rome, ItalyField OfficeTemporarily closed to the public until further notice.
Seoul, South KoreaField OfficeClosed Permanently
Bangkok, ThailandDistrict OfficeClosed Permanently
Mexico City, MexicoDistrict OfficeClosed Permanently
Rome, ItalyDistrict OfficeClosed Permanently
Beijing, ChinaField Office Temporarily closed to the public until further notice.
Guangzhou, ChinaField OfficeTemporarily closed to the public until further notice.

Rescheduling Appointments at Field Offices, International Offices and Application Support Centers

The following charts provide guidance on rescheduling when your field office, application support center (ASC) or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

Field Offices, International Offices and Other Offices

If youThen
Are scheduled for an interview and the USCIS office it is scheduled at is closedUSCIS will automatically reschedule as soon as possible.
Scheduled an InfoPass or other appointment and the USCIS office it is scheduled at is closedYou must reschedule a new appointment on your own as soon as possible.

Application Support Centers (ASC)

If you need to reschedule your appointment, including because you feel sick, please follow the directions in the chart below.

If youThenAdditional Information
Have a USCIS biometrics services appointment and your ASC opens late, closes early, or closes for an entire day due to an unforeseen circumstance such as inclement weather or a power outageWe will automatically reschedule your appointment as soon as possible.

We will mail a new ASC appointment notice to you. If you do not receive an appointment notice within three weeks, contact us at 800-375-5283 (TTY 800-767-1833). 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.

Need to reschedule your USCIS biometrics services appointment for good cause before your scheduled appointment dateYou must follow the instructions on the biometrics appointment notice

To reschedule your appointment, please make a copy of your appointment notice for your records, then mail only the original appointment notice to:

Biometrics Processing Unit (BPU)
Alexandria ASC
8850 Richmond Hwy, Suite 100
Alexandria, VA 22309-1586

Do not mail any other document with your original appointment notice.

We will review your request and, if appropriate, will mail a new ASC appointment notice to the address listed on your original appointment notice. 

If you need to change your address, please follow the instructions provided on our website. The BPU cannot process any change of address requests. 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.

Appointments at the Honolulu ASC

For biometric appointments scheduled at the Honolulu ASC, you may appear for your appointment on your scheduled date or as a walk-in before your scheduled date. Please note that if you come as a walk-in, you may experience long wait times or the ASC may not be able to process you due to high case volumes, in which case you will have to return on another date and time.  If you cannot appear for your appointment by the scheduled date, follow the instructions on the appointment notice to reschedule your appointment.

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