June 4 Reopening

Beginning June 4, 2020, certain USCIS field offices and asylum offices will resume non-emergency face-to-face services to the public. Application support centers will resume services later. USCIS has enacted precautions to prevent the spread of COVID-19 in reopened facilities:

• Visitors may not enter a USCIS facility if they:
  • Have any symptoms of COVID-19, including cough, fever or difficulty breathing;
  • Have been in close contact with anyone known or suspected to have COVID-19 in the last 14 days; or
  • Have been individually directed to self-quarantine or self-isolate by a health care provider or public health official within the last 14 days.
• Visitors may not enter the facility more than 15 minutes prior to their appointment (30 minutes for naturalization ceremonies).
• Hand sanitizer will be provided for visitors at entry points. 
• Members of the public must wear facial coverings that cover both the mouth and nose when entering facilities. If they do not have one, USCIS may provide one or the visitor will be asked to reschedule their appointment.
• There will be markings and physical barriers in the facility; visitors should pay close attention to these signs to ensure they follow social distancing guidelines.
• Individuals may also have to answer health screening questions before entering a facility. 
• Individuals are encouraged to bring their own black or blue ink pens.

Appointment notices will include further instructions for visiting USCIS facilities. For more information, see the web alert.

Also, the following field support offices are now closed. Please contact the nearest field office for assistance.

Please also visit uscis.gov/military for information and links to resources geared specifically for members of the military and their families.

Beginning on Monday, March 16, 2020, USCIS asylum offices will not be open for walk-in assistance or for non-interview inquiry appointments until further notice. Asylum offices will only be open to individuals appearing for previously scheduled interview appointments. Please contact the asylum offices by email, mail, or phone. Contact information for each asylum office is found using the Asylum Office Locator. If you have an asylum application pending with us, you can check your case status online. You will need the receipt number that we mailed you after you filed your application. Start here: https://egov.uscis.gov/casestatus/landing.do.

The following charts provide guidance on rescheduling when your field office, application support center (ASC) or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

Field Offices, International Offices and Other Offices

Application Support Centers (ASC)

If you need to reschedule your appointment, including because you feel sick, please follow the directions in the chart below.

Appointments at the Honolulu ASC

For biometric appointments scheduled at the Honolulu ASC, you may appear for your appointment on your scheduled date or as a walk-in before your scheduled date. Please note that if you come as a walk-in, you may experience long wait times or the ASC may not be able to process you due to high case volumes, in which case you will have to return on another date and time.  If you cannot appear for your appointment by the scheduled date, follow the instructions on the appointment notice to reschedule your appointment.