USCIS Office Closings

This page was last updated on June 25, 2018.

Below, we list offices that are closed or have temporarily changed hours. This information can change quickly, so please check this page on the day of your appointment.

For more information or assistance, please contact your local office or call us at 800-375-5283. For people who are deaf, hard of hearing or have a speech disability: TTY 800-767-1833.

Field Offices

Field Office	Status
U.S. Virgin Islands
Christiansted, St. Croix	Closed until further notice.

The following field support offices are now closed. Please contact the nearest field office for assistance.

If you previously visited our field support office in:	Then please contact the field office in:
Fort Benning, Georgia	Montgomery, Alabama
Fort Jackson, South Carolina	Greer, South Carolina
Fort Sill, Oklahoma	Oklahoma City, Oklahoma

Please also visit uscis.gov/military for information and links to resources geared specifically for members of the military and their families.

Application Support Centers

Application Support Center	Status
All Offices	Open

Asylum Offices

Asylum Office	Status
All Offices	Open

International Offices

International Office	Type of Office	Status
Havana, Cuba	Field Office	Temporarily Closed

Rescheduling Appointments at Field Offices, International Offices and Application Support Centers

The following charts provide guidance on rescheduling when your field office, application support center (ASC) or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

Field Offices, International Offices and Other Offices

If you	Then
Are scheduled for an interview or biometric services appointment and the USCIS office you have been scheduled for is closed	USCIS will automatically reschedule as soon as possible.
Scheduled an InfoPass or other appointment and the USCIS office you have been scheduled for is closed	You must reschedule a new appointment on your own as soon as possible.

Application Support Centers

If your ASC	Then we	Note
Opens late or closes early due to an unforeseen circumstance such as inclement weather or a power outage	We will not automatically reschedule your appointment.	To reschedule your appointment, please make a copy of your appointment notice for your records, then mail the original to: Biometrics Processing Unit (BPU) Alexandria ASC 8850 Richmond Hwy, Suite 100 Alexandria, VA 22309-1586. Once we receive your request, we will mail a new ASC appointment notice to you. If you have questions or concerns, call us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833..
Closes for an entire day due to an unforeseen circumstance such as inclement weather or a power outage	We will automatically reschedule your appointment.	We will mail a new ASC appointment notice to you. If you do not receive an appointment notice within 3 weeks, contact us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833. If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, please note that the ASC may not be able to process you due to high case volumes, you may experience long wait times, or you may have to return on another date and time.

If your ASC

Then we

Note

Opens late or closes early due to an unforeseen circumstance such as inclement weather or a power outage

We will not automatically reschedule your appointment.

To reschedule your appointment, please make a copy of your appointment notice for your records, then mail the original to:

Biometrics Processing Unit (BPU)
Alexandria ASC
8850 Richmond Hwy, Suite 100
Alexandria, VA 22309-1586.

Once we receive your request, we will mail a new ASC appointment notice to you.

If you have questions or concerns, call us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833..

Closes for an entire day due to an unforeseen circumstance such as inclement weather or a power outage

We will automatically reschedule your appointment.

We will mail a new ASC appointment notice to you. If you do not receive an appointment notice within 3 weeks, contact us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833.

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, please note that the ASC may not be able to process you due to high case volumes, you may experience long wait times, or you may have to return on another date and time.