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USCIS Office Closings

We last updated this page on August 7, 2020.

Below, we list offices that are closed or have temporarily changed hours. This information can change quickly, so please check this page on the day of your appointment for any office closures or other important information.

USCIS locations are not accepting walk-in visits at this time. You must have a scheduled appointment with USCIS before arriving at a USCIS office. For more information or assistance, please see our Contact Center page.

June 4 Reopening

Beginning June 4, 2020, certain USCIS field offices and asylum offices will resume non-emergency face-to-face services to the public. Application support centers will resume services later. USCIS has enacted precautions to prevent the spread of COVID-19 in reopened facilities:

  • Visitors may not enter a USCIS facility if they:
    • Have any symptoms of COVID-19, including cough, fever or difficulty breathing;
    • Have been in close contact with anyone known or suspected to have COVID-19 in the last 14 days; or
    • Have been individually directed to self-quarantine or self-isolate by a health care provider or public health official within the last 14 days.
  • Visitors may not enter the facility more than 15 minutes prior to their appointment (30 minutes for naturalization ceremonies).
  • Hand sanitizer will be provided for visitors at entry points. 
  • Members of the public must wear facial coverings that cover both the mouth and nose when entering facilities. If they do not have one, USCIS may provide one or the visitor will be asked to reschedule their appointment.
  • There will be markings and physical barriers in the facility; visitors should pay close attention to these signs to ensure they follow social distancing guidelines.
  • Individuals may also have to answer health screening questions before entering a facility. 
  • Individuals are encouraged to bring their own black or blue ink pens.

Appointment notices will include further instructions for visiting USCIS facilities. Please note that USCIS locations are not accepting walk-in visits at this time. You must have a scheduled appointment with USCIS before arriving at a USCIS office. For more information, see our USCIS Visitor Policy page and  the web alert.

Field Offices

Below, we list offices that are closed or have temporarily changed hours. 

Field Office Status
California  
Los Angeles County Closed to the public on 07/27/2020 until further notice.
New Jersey  
Mount Laurel Closed on 08/07/2020 due to facilities issues.

Please reach out to the USCIS Contact Center for assistance with emergency services.

Also, the following field support offices are now closed. Please contact the nearest field office for assistance.

If you previously visited our field support office in: Then please contact the field office in:
Fort Benning, Georgia Montgomery, Alabama
Fort Jackson, South Carolina Greer, South Carolina
Fort Sill, Oklahoma Oklahoma City, Oklahoma

Rescheduling Appointments at Field Offices

The following charts provide guidance on rescheduling when your field office, application support center (ASC) or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

Field Offices

If you Then
Are scheduled for an interview and the USCIS office it is scheduled at is closed USCIS will automatically reschedule as soon as possible.
Scheduled an InfoPass or other appointment and the USCIS office it is scheduled at is closed You must reschedule a new appointment on your own as soon as possible.

Please also visit uscis.gov/military for information and links to resources geared specifically for members of the military and their families.

Application Support Centers

Below, we list offices that are closed or have temporarily changed hours.  

Application Support Center Status
Colorado  
Grand Junction Will be permanently closing on 08/28/2020.
Idaho  
Idaho Falls Part-time ASC. Please see Application Support Centers (ASC) Notice below.
Minnesota  
Duluth Part-time ASC (one week per month) will reopen to the public on 08/11/2020.
Northern Mariana Islands  
Saipan Will reopen to the public on 08/25/2020.
Puerto Rico  
San Juan Will reopen to the public on 08/10/2020.
Texas  
McAllen Will reopen to the public on 08/19/2020.
U.S. Virgin Islands  
St. Croix Part-time ASC (one week per month) will reopen to the public on 08/25/2020.
Wyoming  
Casper Part-time ASC (one week per month) will reopen to the public on 08/18/2020.

Rescheduling Appointments at Application Support Centers

The following charts provide guidance on rescheduling when your, application support center (ASC), field office or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

Application Support Centers (ASC)

If you need to reschedule your appointment, including because you feel sick, please follow the directions in the chart below.

If you Then Additional Information
Have a USCIS biometrics services appointment and your ASC opens late, closes early, or closes for an entire day due to an unforeseen circumstance such as inclement weather or a power outage We will automatically reschedule your appointment as soon as possible.

We will mail a new ASC appointment notice to you. If you do not receive an appointment notice within three weeks, contact us at 800-375-5283 (TTY 800-767-1833). 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.

Need to reschedule your USCIS biometrics services appointment for good cause before your scheduled appointment date You must follow the instructions on the biometrics appointment notice

To reschedule your appointment, please make a copy of your appointment notice for your records, then mail only the original appointment notice to:

Biometrics Processing Unit (BPU)
Alexandria ASC
8850 Richmond Hwy, Suite 100
Alexandria, VA 22309-1586

Do not mail any other document with your original appointment notice.

We will review your request and, if appropriate, will mail a new ASC appointment notice to the address listed on your original appointment notice. 

If you need to change your address, please follow the instructions provided on our website. The BPU cannot process any change of address requests. 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.

Application Support Centers (ASC) Notice: 

Appointments at the Idaho Falls ASC

Idaho Falls, ID 8:00 a.m.-4:00 p.m.
August 25, 2020 – August 27, 2020
September 22, 2020 – September 24, 2020
October 27, 2020 – October 29, 2020
November 17, 2020 – November 19, 2020
December 15, 2020 – December 17, 2020

Appointments at the Honolulu ASC

For biometric appointments scheduled at the Honolulu ASC, you may appear for your appointment on your scheduled date or as a walk-in before your scheduled date. Please note that if you come as a walk-in, you may experience long wait times or the ASC may not be able to process you due to high case volumes, in which case you will have to return on another date and time.  If you cannot appear for your appointment by the scheduled date, follow the instructions on the appointment notice to reschedule your appointment.

Asylum Offices

Below, we list offices that are closed or have temporarily changed hours.  

Asylum Office Status
Newark Closed due to facilities issues.
New York Closed on 08/07/2020 due to facilities issues.

Continuing on Thursday, June 4, 2020, USCIS asylum offices will not be open for walk-in assistance or for non-interview inquiry appointments until further notice. Asylum offices will only be open to individuals appearing for previously scheduled interview appointments. Please contact the asylum offices by email, mail, or phone. Contact information for each asylum office is found using the Asylum Office Locator. If you have an asylum application pending with us, you can check your case status online. You will need the receipt number that we mailed you after you filed your application. Start here: https://egov.uscis.gov/casestatus/landing.do.

Asylum Notices:

Appointments at the Newark Asylum-Manhattan

Newark Asylum office is currently closed to the public. Beginning on Aug. 17, the Newark Asylum-Manhattan Branch will be open for interviews by appointment only. Due to current COVID restrictions, no in-person status inquiries or document deliveries will be accepted at this time.

International Offices

Below, we list offices that are closed or have temporarily changed hours.  

International Office Type of Office Status
Accra, Ghana Field Office Closed Permanently
Amman, Jordan Field Office Closed Permanently
Athens, Greece Field Office Closed Permanently
Bangkok, Thailand Field Office Closed Permanently
Ciudad Juarez, Mexico Field Office Closed Permanently
Frankfurt, Germany Field Office Closed Permanently
Johannesburg, South Africa Field Office Closed Permanently
Lima, Peru Field Office Closed Permanently
Mexico City, Mexico Field Office Temporarily closed to the public until further notice.
Monterrey, Mexico Field Office Closed Permanently
Manila, Philippines Field Office Closed Permanently
Moscow, Russia Field Office Closed Permanently
Nairobi, Kenya Field Office Temporarily closed to the public until further notice.
Port-au-Prince, Haiti Field Office Closed Permanently
Rome, Italy Field Office Closed Permanently
Santo Domingo, Dominican Republic Field Office Closed Permanently
Seoul, South Korea Field Office Closed Permanently
Bangkok, Thailand District Office Closed Permanently
Mexico City, Mexico District Office Closed Permanently
Rome, Italy District Office Closed Permanently
Beijing, China Field Office  Temporarily closed to the public until further notice.
Guangzhou, China Field Office Temporarily closed to the public until further notice.

 

Rescheduling Appointments at Field Offices, International Offices and Application Support Centers

The following charts provide guidance on rescheduling when your International Office or other office has schedule changes. You should also check for more specific information about your office’s or ASC’s rescheduling policy by searching for your specific field office.
If inclement weather hinders your ability to appear at a USCIS office for an interview or appointment when that office is open, we may consider rescheduling your interview or appointment if you can show that your failure to appear was weather-related.

International Offices

If you Then
Are scheduled for an interview and the USCIS office it is scheduled at is closed USCIS will automatically reschedule as soon as possible.
Scheduled an InfoPass or other appointment and the USCIS office it is scheduled at is closed You must reschedule a new appointment on your own as soon as possible.

Application Support Centers (ASC)

If you need to reschedule your appointment, including because you feel sick, please follow the directions in the chart below.

If you Then Additional Information
Have a USCIS biometrics services appointment and your ASC opens late, closes early, or closes for an entire day due to an unforeseen circumstance such as inclement weather or a power outage We will automatically reschedule your appointment as soon as possible.

We will mail a new ASC appointment notice to you. If you do not receive an appointment notice within three weeks, contact us at 800-375-5283 (TTY 800-767-1833). 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.

Need to reschedule your USCIS biometrics services appointment for good cause before your scheduled appointment date You must follow the instructions on the biometrics appointment notice

To reschedule your appointment, please make a copy of your appointment notice for your records, then mail only the original appointment notice to:

Biometrics Processing Unit (BPU)
Alexandria ASC
8850 Richmond Hwy, Suite 100
Alexandria, VA 22309-1586

Do not mail any other document with your original appointment notice.

We will review your request and, if appropriate, will mail a new ASC appointment notice to the address listed on your original appointment notice. 

If you need to change your address, please follow the instructions provided on our website. The BPU cannot process any change of address requests. 

If you are unable to wait for your new appointment notice by mail, you may still visit an ASC. However, the ASC may not be able to process you due to high case volumes. You may experience long wait times, or you may have to return on another date.
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