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USCIS Contact Center Experiencing Connection Difficulties
Over the next few days, the USCIS Contact Center will be making some important system enhancements to the 1-800 number. As a result, some callers may experience difficulty in connecting with a service representative or may be disconnected unintentionally. We appreciate your patience as we work to complete these changes as soon as possible and apologize for any inconvenience.
As a reminder, you can check the status of your case, change your address, or submit an e-request 24 hours a day by visiting www.uscis.gov.