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Archived from our former blog, The Beacon.
E-Verify Earns High Customer Satisfaction Results
More than 1,300 randomly selected employers who use E-Verify evaluated key program aspects, including registration, online training, ease of use, technical assistance and customer service. E-Verify received an exceptionally high overall customer satisfaction score – 86 out of 100 on the ACSI scale. That’s a one point improvement from the 2011 survey results, and 19 points above the current federal government average. E-Verify received scores over 90 for both its ease of use and speed of response.
Additionally, over 85 percent of users are:
- Likely to recommend E-Verify to other employers,
- Confident in E-Verify’s accuracy, and
- Likely to continue using the program.