2.2 PHOTO MATCHING

2.2 PHOTO MATCHING

Photo matching occurs if an E-Verify user creates a case using certain List A documents. It prompts users to compare an applicant’s Form I-9 List A photo document presented with the application with a photo displayed on the E-Verify screen. This helps ensure that the document provided matches records available to DHS.

Photo matching happens automatically when you create a case for an applicant who has presented a U.S. passport, passport card, Permanent Resident Card (Form I-551) or an Employment Authorization Document (Form I-766). When the applicant presents one of these documents, the Airport Operators must make a copy of the document and retain it with the application. If the applicant’s information matches records available to DHS, then E-Verify displays the applicant’s photo from the document presented.

Airport Operators should ensure that the documents presented during the confirmation process appear to be genuine and relate to the applicant presenting them. Airport Operators should not compare the photo displayed by E-Verify to the actual applicant, but only to the photo on the document presented by the applicant.

To determine if the photos are reasonably identical, compare the photo displayed by E-Verify to the photo on the applicant’s actual document or a copy of the applicant’s document. The photos should be identical with only minor variations in shading and detail between them based on the age and wear of the applicant’s document and the quality of your computer monitor.

Note that a watermark has been added to the photo displayed in E-Verify to prevent unauthorized use. The photo on the document presented by the applicant will not have a watermark. Absence of a watermark on the photo from the applicant document does not mean that the document is not genuine.

PHOTO MATCHING OVERVIEW

  • For certain documents, E-Verify prompts you to compare a photo displayed in E-Verify with the applicant’s photo document. You must obtain a copy of the applicant’s document and retain it with the application.
  • Account for minor variations in shading and detail between the two photos and select Yes or No.
    • Yes – the photo on the applicant’s actual document or a copy matches the photo displayed by E-Verify. Clothing, hairstyle, facing direction and appearance on the card should be identical to the photo displayed by E-Verify.
    • No – the photo on the applicant’s actual document or a copy does not match the photo displayed in E‑Verify.

    Note: If No Photo on this Document appears, select Yes. 

  • Click Continue.

Reminder
  • Applicants always have a choice of which acceptable documents to present for use in E-Verify; you may not require applicants to present documents that activate photo matching
  • Copies must be made of all U.S. passports, passport cards, Permanent Resident Cards (Form I-551) and Employment Authorization Documents (Form I-766) presented by applicants and must be retained with the application
  • The photo will display automatically in E-Verify during the verification process
  • Only compare the photo displayed in E-Verify to the photo on the applicant’s document
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