One of the major elements of the redesigned E-Verify is clear and simple language. We believe you shouldn’t have to keep a glossary handy to figure out what we’re trying to say. So while it might take a little practice for you to talk our new talk, we think you will agree it’s a change for the better.
Out with the old…
…and in with the new
Why we made the change
Initiate (or run) a query
Create a case
It’s simpler and it was confusing to have too many ways of saying the same thing.
The old name did not describe the key element in this step of the verification process (which is that the photos have to match).
Request additional verification
Request name review
The old name was too vague and it was not clear to people what it was.
Consistency. We use “log in” so it makes sense to then “log out.”
Many people thought it wasn’t necessary to “resolve” cases that were “Employment Authorized” and “close case” better describes that step of the process.
One thing to keep in mind—although we’ve made great progress simplifying terms, we couldn’t update everything all at once. As we update E-Verify Web pages and publications, we will replace old terms with their replacements. Until then, you might still see the old terms, but rest assured we are working on it.