Tips for Filing Forms Online

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Eligibility

Online filing isn’t available for all forms. In some cases, a form may be available for online filing but your situation requires that you file the paper version. For example, you cannot file online if you are applying for a fee waiver. The table below explains current exemptions.

Form

You are not eligible to file online if:

I-90

You want to remove the conditions on your Green Card (see our  Conditional Permanent Residence page for information.)

N-400

You are filing as a member of the U.S. armed forces.

You are filing from outside of the United States

N-336

You are filing as a member of the U.S. armed forces.

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Filing Fee

The filing fee is the same whether you file online or mail the paper version. For more information about filing fees, including exceptions, please see Our Fees page.

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How to File

Process for Filing Online
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Create a USCIS online account

Go to the online filing login page.

Select “File a Form

If you need assistance with creating a USCIS online account, please visit our  account setup guide .
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Start your application

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Upload evidence

As part of the application process, you must provide evidence to support your application. These documents help us evaluate your application and verify your answers are true.

Use a scanner or take pictures of each document. Make sure each image you attach is clear and that all text is readable.

Files must not be larger than 6MB in size, and must be in one of these formats: PDF, JPG, JPEG, TIF or TIFF.

Translations

If your documents are in a foreign language, upload an English translation along with the original.

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Print and electronically sign (e-sign) application

Click Review Application to view a PDF draft version of your completed application. You may save and print a copy for your records.

To e-sign your application, type your full legal name (first, middle, and last names) in the space provided.
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Pay application fee

Provide valid payment information. You must pay either with a valid credit or debit card, or provide your bank routing and checking account numbers to have money taken directly from your U.S. bank account.

After you make your payment, you will receive a receipt notice that contains your receipt number (it begins with the letters “IOE”). This is a unique number that applies to your specific case with USCIS. You can also find your receipt number under the documents tab in your online account home page.
Image of laptop with USCISE LIS logo overlayed with image of individual and a check mark

  Receive appointment at USCIS Application Support Center (ASC)

Log in to your USCIS online account for details on your biometric services appointment with the ASC.

You must attend this appointment and provide biometric information (passport-style photograph, signature, and fingerprints).

Image of laptop with password, identification cards, and a question mark

Respond to requests for evidence

We will notify you by mail and text message or email, if you need to respond to a request for evidence (RFE).

Log in to your USCIS online account and go to the “Documents” tab to view notices and respond to the RFE.
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Check the status of your application

Log in to your USCIS online account for details on the status of your case.

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Receive a decision

For information on processing times for all forms, please visit the  USCIS Processing Time Information Page.

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Browser Requirements

Your online account is designed to work with all mobile and desktop browsers. If you have technical issues related to browser compatibility, we recommend downloading the latest version of Google Chrome, Firefox, Edge, Firefox, or Internet Explorer 11. If problems continue, you can request technical support within your account from the help page.

Please go to whatbrowser.org to determine what browser you are using and to download a browser that is compatible.

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Account Setup

You must provide a valid email address and create a unique password to set up a USCIS online account. The email address you provide will also be the username for your USCIS online account.

The USCIS online account uses a two-factor authentication process. This means that in addition to entering your username and password, you must also enter a one-time password that will be sent to you by email or text message. When you create your USCIS online account, you can select your preference for receiving the one-time password.

Signing in to your USCIS online account using two-factor authentication:

Image of individual and laptop with USCIS ELIS logo and the words "Log In"

1. Enter your email address and the password you created. Then select Log in.

Every time you sign in to online filing, you will enter your email address and password.

You will select your preference for receiving the one-time password after you have confirmed your email address and created your account password.

Image of envelope, cellular phone, and laptop with USCIS ELIS logo and the words "Authentication Code"

2. Next, you will be asked to enter a one-time password.

You can choose to receive your one-time password by email or text message.

Screenshot of authentication code preferences page

  • Enter your U.S. mobile phone number in the Mobile Number box (standard SMS/text messaging rates may apply).
  • If you select the app option, the system will generate a code that you can scan or type into an authentication app that you have installed on your mobile device (such as Google Authenticator).
  • After you make your preference, select Submit.
  • It may take a few minutes to receive your authentication code. (Note: If you selected the email option, make sure to check your junk mail or spam folder in addition to your inbox.)

Screenshot of page to enter authentication code

 

  • Enter your one-time password (OTP) in the box and select Submit.
  • If you have not received your password after 10 minutes, select “request a new one-time password.”

For more information on creating an account, please see our USCIS Online Account Setup guide.

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Forgotten Password

You can reset your password by going to the  login page and selecting the Forgot your password? link.

Screenshot of sign in page with forgotten password link highlighted

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Change of Address

Have you moved to a new address since you submitted your form online?

If so, you must officially notify USCIS within 10 days of moving. There are two ways you can notify us:

  1. Use our Change of Address tool; or
  2. Complete Form AR-11, Alien’s Change of Address Card, and mail it to the address provided on the form.

We also recommend you update your address by visiting your local U.S. post office or going to the U.S. Postal Service (USPS) website. You should receive a notice from USPS confirming your address change.

You can also update your address of residence online (see below). However, this will only change the address for your pending application.

To Update Your Address with Your USCIS Online Account:

  1. Log in to your USCIS online account;
  2. Select Profile tab;
  3. Select Edit next to Mailing Address to update the address where you receive your mail.
  4. Select Edit next to Physical Address to update where you actually live.
  5. Select Save.

Change of Address

Change of Address

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Further Assistance

Use the online help form to reach the USCIS Contact Center if you need help with:

  • Technical issues with your USCIS online account;
  • Forgotten user ID or password reset for your USCIS online account; or
  • Information about your USCIS online application, petition, or request.

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