Archived Content

This page contains information that is no longer current but remains on our site for reference purposes.

USCIS Contact Center Experiencing Connection Difficulties

Over the next few days, the USCIS Contact Center will be making some important system enhancements to the 1-800 number. As a result, some callers may experience difficulty in connecting with a service representative or may be disconnected unintentionally. We appreciate your patience as we work to complete these changes as soon as possible and apologize for any inconvenience.

As a reminder, you can check the status of your case, change your address, or submit an e-request 24 hours a day by visiting



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