Vermont Service Center Customer Service Hotline Outage

USCIS will conduct system maintenance from Tuesday, February 9 at 8 a.m. (Eastern) to Thursday, February 11 at 8 a.m. (Eastern). During this time, the Vermont Service Center’s Customer Service Hotline, used to obtain updates on U visa, T visa and VAWA petitions, will be unavailable. You will be unable to leave a voicemail message. Please use our alternate customer service tools during this time.

If you are an attorney or representative please use the following email addresses:

E-mail for Attorneys/Representatives only: HotlineFollowUpI918I914.vsc@uscis.dhs.gov  (T & U) HotlineFollowUpI360.vsc@uscis.dhs.gov  (VAWA)

We apologize for any inconvenience this may cause.

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