Arkansas - Ft. Smith Field Office
***Offices sometimes close because of bad weather or unexpected events. During bad weather, call 479-573-2000 before traveling to make sure we are open.***
Field Office Director: Christina Olguin
District Director: Cindy Gomez
|Physical Address||Mailing Address||Express Mail|
4624 Kelley Highway
4624 Kelley Highway
4624 Kelley Highway
This office serves the following counties in Arkansas: Ashley, Baxter, Benton, Boone, Bradley, Calhoun, Carroll, Clark, Columbia, Crawford, Franklin, Garland, Hempstead, Hot Spring, Howard, Johnson, Lafayette, Little River, Logan, Madison, Marion, Miller, Montgomery, Nevada, Newton, Ouachita, Pike, Polk, Scott, Searcy, Sebastian, Sevier, Union and Washington.
Take Interstate 540.
Get off Interstate 540 at exit 5 for Kelley Hwy.
Merge onto Kelley Hwy and proceed to 4624 Kelley Hwy.
The Fort Smith Public Transit Department transports to the USCIS by request only. For more information please call 479-783-6464 or TDD at 479-782-9833.
Parking & Accessibility
PARKING: Public parking is available near the office.
HANDICAP ACCESSIBILITY: This office is handicapped accessible.
Follow the instructions on the form(s) that you are filing. If the instructions on the application tell you to file the form at a USCIS local office and you live within this service area, please mail your application or make an INFOPASS appointment to submit your application in person.
Avoid Immigration Services Scams
Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many of these unauthorized practitioners mean well, all too many of them are out to rip you off. This is against the law and may be considered an immigration services scam.
USCIS wants to combat immigration services scams by equipping applicants, legal service providers, and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices. Please see USCIS’s “Avoid Scams” webpage for more information. If you have you been a victim of an immigration services scam, help is available. You can report scams to the Federal Trade Commission. You may also file a complaint in your state.
If you're working with an attorney, check with the state bar association to verify that the attorney is eligible to practice in—and is a member in good standing of the bar of the highest court of—any U.S. state, possession, territory or commonwealth, or the District of Columbia.
If working with a non-attorney, verify whether the individual is an accredited representative of an organization recognized by the Board of Immigration Appeals (BIA).
Know the law in your state. Some states have specific laws regulating immigration consultants. If you are unsure whether your immigration service provider is giving trustworthy advice, do not hesitate to seek a second opinion. When doing so, always work with a licensed attorney or BIA-accredited representative.
Case Status and Referral Follow-ups
If you want to know the status of a case that is pending at this office, you should first call customer service at 1-800-375-5283. If your case is outside of our normal processing time, as shown on the uscis.gov web site, a customer service representative will ask USCIS to research your case, and we will send you a letter with further information.
If the customer service representative instructs you to visit our office, you must schedule an INFOPASS appointment, on our website, to visit this office in person.
Remember to bring the following items noted below, to the office for your appointment:
- Any notices we have sent to you
- A valid photo identity document, such as a driver license, passport, employment authorization document, etc.
- A copy of the application or petition that you filed
- Proof of paying the fee such as a copy of a cancelled check (front and back) or money order that has been traced for payment, or a handwritten receipt from an Immigration Services Officer.
In order to visit this office or to speak with an Immigration Services Officer, you must have an appointment scheduled by USCIS, or you must schedule an INFOPASS appointment on the USCIS website.
Attorney or Representative Procedures
If you are an attorney seeking information at this office, you must make an INFOPASS appointment to visit this office.
The Fort Smith Field Office has both Judicial and Administrative Ceremonies approximately once per month. The Fort Smith Field Office does not have same-day ceremonies.
Rules and regulations governing public buildings and grounds can be found at Title 41, Code of Federal Regulations, Subpart 101-20.3 and Title 18, United States Code, Section 930. Additionally, this office prohibits:
- Scissors, Razors, and Other Sharp Objects
- Flammable Liquids
- Recording Devices
- Food or Beverages