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Policy Manual
Contents
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INA
8 CFR
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Book outline for Policy Manual
  • Policy Manual
    • Search
    • Updates
    • Table of Contents
    • Volume 1 - General Policies and Procedures
      • Part A - Public Services
        • Chapter 1 - Purpose and Background
        • Chapter 2 - Web-Based Information
        • Chapter 3 - Types of Assistance
        • Chapter 4 - Service Request Management Tool
        • Chapter 5 - Expedite Requests
        • Chapter 6 - Disability Accommodation Requests
        • Chapter 7 - Privacy and Confidentiality
        • Chapter 8 - Conduct in USCIS Facilities
        • Chapter 9 - Feedback, Complaints, Misconduct, and Discrimination
        • Chapter 10 - Changes of Address
      • Part B - Submission of Benefit Requests
      • Part C - Biometrics Collection and Security Checks
      • Part D - Attorneys and Representatives
      • Part E - Adjudications
      • Part F - Motions and Appeals
      • Part G - Notice to Appear
      • Part H - Emergencies or Unforeseen Circumstances
    • Volume 2 - Nonimmigrants
    • Volume 3 - Humanitarian Protection and Parole
    • Volume 4 - Refugees and Asylees
    • Volume 5 - Adoptions
    • Volume 6 - Immigrants
    • Volume 7 - Adjustment of Status
    • Volume 8 - Admissibility
    • Volume 9 - Waivers and Other Forms of Relief
    • Volume 10 - Employment Authorization
    • Volume 11 - Travel and Identity Documents
    • Volume 12 - Citizenship and Naturalization
Breadcrumb
  1. Home
  2. Policy Manual
  3. Volume 1 - General Policies and Procedures
  4. Part A - Public Services
  5. Chapter 10 - Changes of Address

Chapter 10 - Changes of Address

Content navigation tabs
  • Guidance
  • Resources (5)
  • Appendices (0)
  • Updates (8)

All aliens in the United States (except A and G visa holders and visa waiver visitors) have a legal requirement to report a change of address to USCIS within 10 days of moving, regardless of whether they have a pending benefit request.[1]

Aliens who have pending applications, petitions, or other benefit requests should notify USCIS as soon as possible of an address change (and no later than 10 days after they move) to help ensure they receive correspondence and benefits in a timely manner.

The primary avenues for aliens to update their address are:

  • Online, through a USCIS online account;[2] or
  • By U.S. mail.[3]

USCIS has specific procedures for change of address requests for certain populations.[4]

A. Updating Address Online

USCIS encourages requestors to submit their address change online using the Enterprise Change of Address (E-COA) self-service tool.

Aliens who do not have any pending applications, petitions, or requests can use the E-COA tool to meet the requirement to notify USCIS they have moved, eliminating the need for them to submit a paper Alien’s Change of Address Card (Form AR-11).

Requestors who have pending applications, petitions, or other benefit requests can use the E-COA tool to both meet the notification requirement and update their mailing and physical address with USCIS for such pending cases. When using E-COA, requestors should include the receipt numbers for all cases for which they would like their address updated.

The E-COA tool provides for a near-immediate change of address, helping to minimize risk of requestors not receiving correspondence and benefits in a timely manner. Requestors can access the E-COA tool through a USCIS online account and use it for all pending cases, regardless of whether the case was filed online or by mail.

The E-COA tool automates address changes for almost all form types.[5] Certain populations, however, may need to follow special procedures for change of address requests and are therefore unable to use this tool. These populations include, but are not limited to:

  • Protected persons;[6]
  • Certain intercountry adoption-based petitioners and applicants (for orphan and Hague intercountry adoption cases);[7]
  • Certain special immigrant Afghan or Iraqi nationals;
  • Attorneys and accredited representatives seeking to change their office address;
  • Civil surgeons;
  • U.S. citizens or nationals who have submitted an affidavit of support for another person; and
  • Certain people with international addresses.

If a requestor falls into one of the above categories, they should visit the How to Change Your Address webpage for information on changing their address instead of using the E-COA tool.

B. Updating Address by U.S. Mail

Aliens may choose to file a Form AR-11 by U.S. mail to meet the requirement to notify USCIS they have moved. Some aliens may choose to send a signed written notice by mail to meet the requirement to notify USCIS they have moved.[8] However, mailing a paper Form AR-11 or signed written notice of an address change does not provide for near immediate processing of a change of address request like the E-COA online tool or the USCIS Contact Center.[9] If a requestor has a pending benefit request, filing the Form AR-11 or signed written notice of an address change by mail may increase the risk that important correspondence or benefits are sent to an outdated address.

C. Address Discrepancies

USCIS does not update the requestor’s address outside of a specific request to change the requestor’s address. For example, if the address listed for the requestor in a service request (such as a case status inquiry) is different from the address listed in USCIS case management systems, USCIS continues to use the address in USCIS case management systems as the address of record until the requestor specifically submits a change of address request.

Footnotes


[^ 1] See INA 265. See 8 CFR. 265.1 (Aliens who are required to report each change of address must do so in accordance with instructions provided by USCIS.).

[^ 2] See Section A, Updating Address Online [1 USCIS-PM A.10(A)].

[^ 3] See Section B, Updating Address by U.S. Mail [1 USCIS-PM A.10(B)].

[^ 4] For more information, see the How to Change Your Address webpage.

[^ 5] For more information, see the How to Change Your Address webpage.

[^ 6] Protected person refers to a person covered by 8 U.S.C. 1367 confidentiality protections, including VAWA self-petitioners, Form I-765V filers, and individuals seeking or who hold Continued Presence, U nonimmigrant status or T nonimmigrant status. If a protected person also has filed a benefit request that does trigger 8 U.S.C. 1367 protections (for example, a U petitioner has also filed for temporary protected status), USCIS nonetheless considers that individual as covered by 8 U.S.C. 1367 protections for purposes of E-COA requests related to all pending and approved benefits. See Chapter 7, Privacy and Confidentiality, Section E, VAWA, T, and U Cases [1 USCIS-PM A.7(E)]. See the Change of Address Procedures for VAWA/T/U Cases and Form I-751 Abuse Waivers webpage.

[^ 7] See the Updated Home Studies and Significant Changes webpage.

[^ 8] See the Change of Address Procedures for VAWA/T/U Cases and Form I-751 Abuse Waivers webpage.

[^ 9] For more information, see Section A, Updating Address Online [1 USCIS-PM A.10(A)].

Resources

Legal Authorities

8 CFR 265.1 - Reporting change of address

INA 103, 8 CFR 103 - Powers and duties of the Secretary, the Under Secretary, and the Attorney General

INA 265 - Notices of change of address

Forms

AR-11, Change of Address

Other Materials

How to Use the USCIS Policy Manual Website

Appendices

No appendices available at this time.

Updates

Technical Update - Replacing the Term "Noncitizen"

February 26, 2025

This technical update replaces all instances of the term “noncitizen” with “alien” or other appropriate terms throughout the Policy Manual where possible, as used to refer to a person who meets the definition provided in INA 101(a)(3) [“any person not a citizen or national of the United States”], and makes other technical and conforming changes.

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

3 USCIS-PM - Volume 3 - Humanitarian Protection and Parole

4 USCIS-PM - Volume 4 - Refugees and Asylees

5 USCIS-PM - Volume 5 - Adoptions

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

10 USCIS-PM - Volume 10 - Employment Authorization

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

POLICY ALERT - Case Assistance and Feedback

December 18, 2024

U.S. Citizenship and Immigration Services (USCIS) is updating policy guidance in the USCIS Policy Manual to align with current case assistance and feedback avenues.

Read More
Affected Sections

1 USCIS-PM A.1 - Chapter 1 - Purpose and Background

1 USCIS-PM A.2 - Chapter 2 - Web-Based Information

1 USCIS-PM A.3 - Chapter 3 - Types of Assistance

1 USCIS-PM A.4 - Chapter 4 - Service Request Management Tool

1 USCIS-PM A.7 - Chapter 7 - Privacy and Confidentiality

1 USCIS-PM A.9 - Chapter 9 - Feedback, Complaints, Misconduct, and Discrimination

1 USCIS-PM A.10 - Chapter 10 - Changes of Address

Technical Update - Replacing the Term “Alien”

May 11, 2021

This technical update replaces all instances of the term “alien” with “noncitizen” or other appropriate terms throughout the Policy Manual where possible, as used to refer to a person who meets the definition provided in INA 101(a)(3) [“any person not a citizen or national of the United States”].

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

10 USCIS-PM - Volume 10 - Employment Authorization

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

POLICY ALERT - Fee Schedule and Changes to Certain Other Immigration Benefit Request Requirements Final Rule

September 02, 2020

U.S. Citizenship and Immigration Services (USCIS) is revising its policy guidance in the USCIS Policy Manual to align with the Fee Schedule and Changes to Certain Other Immigration Benefit Request Requirements Final Rule, published in the Federal Register on August 3, 2020. This guidance becomes effective October 2, 2020. For information regarding implementation, see Appendix: 2020 Fee Rule Litigation Summary.

Read More
Affected Sections

1 USCIS-PM A - Part A - Public Services

1 USCIS-PM B - Part B - Submission of Benefit Requests

2 USCIS-PM - Volume 2 - Nonimmigrants

7 USCIS-PM A - Part A - Adjustment of Status Policies and Procedures

7 USCIS-PM F - Part F - Special Immigrant-Based Adjustment

7 USCIS-PM M - Part M - Asylee Adjustment

11 USCIS-PM A - Part A - Secure Identity Documents Policies and Procedures

Technical Update - Moving the Adjudicator’s Field Manual Content into the USCIS Policy Manual

May 21, 2020

U.S. Citizenship and Immigration Services (USCIS) is updating and incorporating relevant Adjudicator’s Field Manual (AFM) content into the USCIS Policy Manual. As that process is ongoing, USCIS has moved any remaining AFM content to its corresponding USCIS Policy Manual Part, in PDF format, until relevant AFM content has been properly incorporated into the USCIS Policy Manual. To the extent that a provision in the USCIS Policy Manual conflicts with remaining AFM content or Policy Memoranda, the updated information in the USCIS Policy Manual prevails. To find remaining AFM content, see the crosswalk between the AFM and the Policy Manual.

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

3 USCIS-PM - Volume 3 - Humanitarian Protection and Parole

4 USCIS-PM - Volume 4 - Refugees and Asylees

5 USCIS-PM - Volume 5 - Adoptions

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

Technical Update - Replacing the Term “Foreign National”

October 08, 2019

This technical update replaces all instances of the term “foreign national” with “alien” throughout the Policy Manual as used to refer to a person who meets the definition provided in INA 101(a)(3) [“any person not a citizen or national of the United States”].

Affected Sections

1 USCIS-PM - Volume 1 - General Policies and Procedures

2 USCIS-PM - Volume 2 - Nonimmigrants

6 USCIS-PM - Volume 6 - Immigrants

7 USCIS-PM - Volume 7 - Adjustment of Status

8 USCIS-PM - Volume 8 - Admissibility

9 USCIS-PM - Volume 9 - Waivers and Other Forms of Relief

10 USCIS-PM - Volume 10 - Employment Authorization

11 USCIS-PM - Volume 11 - Travel and Identity Documents

12 USCIS-PM - Volume 12 - Citizenship and Naturalization

POLICY ALERT - USCIS Public Services

May 10, 2019

U.S. Citizenship and Immigration Services (USCIS) is updating policy guidance in the USCIS Policy Manual regarding services USCIS provides to the public, including general administration of certain immigration benefits, online tools, and up-to-date information.

Read More
Affected Sections

1 USCIS-PM A - Part A - Public Services

POLICY ALERT - Customer Service

August 26, 2014

U.S. Citizenship and Immigration Services (USCIS) is issuing policy guidance on its standards in customer service.

Read More
Affected Sections

1 USCIS-PM A - Part A - Public Services

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