Guidance
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If you cannot find what you are looking for, please email us at: SAVE.help@uscis.dhs.gov.
This guide provides information on using the SAVE system, including user roles, creating verification requests, submitting cases for additional verification, and receiving responses. It focuses on using SAVE via a secure web browser, though some agencies may use a web services application. Users must follow the requirements in this guide and their agency’s Memorandum of Agreement (MOA).
SAVE registered agencies have a new resource to get answers to questions on how changes in parole and Temporary Protected Status (TPS) affect verification. The new page, FAQs on the Effect of Changes to Parole and Temporary Protected Status (TPS) for SAVE Agencies, includes information about the Parole Programs for Cubans, Haitians, Nicaraguans, and Venezuelans (CHNV parole programs), non-categorical parole, TPS for Venezuelans, and TPS for Haitians.
Using SAVE to Verify U.S. Citizenship for Voting Eligibility
A poster informing alien or a naturalized or derived citizen, an agency may check their immigration status using SAVE before granting a public benefit, such as a Social Security card, health benefits or a state-issued driver’s license.
This fact sheet provides information related to citizens of the Republic of Palau. Some of the topics include citizenship status, travel and admission to the United States, travel, admission and employment authorization documentation and eligibility for Federal benefits.
This fact sheet provides information related to citizens of the Federated States of Micronesia and the Republic of the Marshall Islands. Some of the topics include citizenship status, travel and admission to the United States, travel, admission and employment authorization documentation, and eligibility for Federal benefits.
Information about how benefit applicants can use SAVE CaseCheck to track the status of a verification request submitted on their behalf by a benefit granting or licensing agency.
Information for benefit applicants about how to correct, obtain, renew or replace an immigration record with the issuing DHS agency.
Provides an overview of the SAVE process, SAVE Case Check, and tips for receiving a quick and accurate SAVE response.
Information about how benefit applicants can use SAVE CaseCheck to track the status of a verification request submitted on their behalf by a benefit granting or licensing agency.