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  • Topics

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  • SAVE
    • About SAVE
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  3. Current User Agencies
  4. Guidance

Guidance

Use the drop-down menu and search bar to filter for specific content or scroll through our fact sheets and guidance for benefit applicants. 

If you cannot find what you are looking for, please email us at:  SAVE.help@uscis.dhs.gov.

SAVE User Resource Guide
This guide provides information on using the SAVE system, including user roles, creating verification requests, submitting cases for additional verification, and receiving responses. It focuses on using SAVE via a secure web browser, though some agencies may use a web services application. Users must follow the requirements in this guide and their agency’s Memorandum of Agreement (MOA).
SAVE FAQs Parole and TPS Changes
SAVE registered agencies have a new resource to get answers to questions on how changes in parole and Temporary Protected Status (TPS) affect verification. The new page,  FAQs on the Effect of Changes to Parole and Temporary Protected Status (TPS) for SAVE Agencies, includes information about the Parole Programs for Cubans, Haitians, Nicaraguans, and Venezuelans (CHNV parole programs), non-categorical parole, TPS for Venezuelans, and TPS for Haitians.
Voter Registration and Voter List Maintenance Fact Sheet
Using SAVE to Verify U.S. Citizenship for Voting Eligibility
SAVE Participation Poster (PDF, 68.03 KB)
A poster informing alien or a naturalized or derived citizen, an agency may check their immigration status using SAVE before granting a public benefit, such as a Social Security card, health benefits or a state-issued driver’s license.
Status of Citizens of the Republic of Palau Fact Sheet
This fact sheet provides information related to citizens of the Republic of Palau. Some of the topics include citizenship status, travel and admission to the United States, travel, admission and employment authorization documentation and eligibility for Federal benefits.
Status of Citizens of the Freely Associated States of the Federated States of Micronesia and the Republic of the Marshall Islands Fact Sheet
This fact sheet provides information related to citizens of the Federated States of Micronesia and the Republic of the Marshall Islands. Some of the topics include citizenship status, travel and admission to the United States, travel, admission and employment authorization documentation, and eligibility for Federal benefits.
SAVE CaseCheck Brochure (PDF, 136.41 KB)
Information about how benefit applicants can use SAVE CaseCheck to track the status of a verification request submitted on their behalf by a benefit granting or licensing agency. 
Records Fast Facts for Benefit Applicants (PDF, 86.58 KB)
Information for benefit applicants about how to correct, obtain, renew or replace an immigration record with the issuing DHS agency.
SAVE Fact Sheet for Benefit Applicants (PDF, 51.15 KB)
Provides an overview of the SAVE process, SAVE Case Check, and tips for receiving a quick and accurate SAVE response. 
SAVE CaseCheck Fact Sheet (PDF, 86.13 KB)
Information about how benefit applicants can use SAVE CaseCheck to track the status of a verification request submitted on their behalf by a benefit granting or licensing agency.
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