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Responses to Formal Recommendations

The Ombudsman makes recommendations to USCIS on how to improve services, increase efficiencies, and provide a more meaningful experience for our customers.  USCIS takes these recommendations seriously and reviews them thoroughly.  Where possible, USCIS implements the Ombudsman’s recommendations; however, due to operational limitations or the priorities of the agency, USCIS may not implement a recommendation made by the Ombudsman.  For more information on many of these topics, please visit the OLU Information Room.

October 06, 2014 Response to Formal Recommendation Improving the Quality and Consistency in Notices to Appear
July 14, 2014 Response to Citizenship and Immigration Services Ombudsman Formal Recommendation 57, " Employment Eligibility for Derivatives of Conrad State 30 Program Physicians
August 28, 2013 USCIS Response to Formal Recommendation
July 08, 2013 USCIS Response to Formal Recommendation 55
Response to Recommendation 55, Improving the Adjudication of Applications and Petitions
April 18, 2013 USCIS Response to CISOMB UAC Recommendations
Ensuring a Fair and Effective Asylum Process for Unaccompanied Children
August 16, 2012 USCIS Response to Formal Recommendation 53
Response to Recommendation 53, Recommendations Regarding U.S. Citizenship and Immigration Services's (USCIS's) Role in the Petition Information Management Service (PIMS)
June 25, 2012 USCIS Formal Response to Recommendation 52
Response Recommendation 52, Recommendations to Improve the Quality of Responses to Inquiries from Individuals and Employers
January 04, 2012 USCIS Formal Response 50
Response to Recommendation 50; Employment Authorization for Asylum Applicants: Recommendations to Improve Coordination and Communication
October 27, 2011 USCIS Response to Formal Recommendation 48
Response to Recommendation, 48 Deferred Action: Recommendations to Improve Transparency and Consistency in the USCIS Process
July 15, 2011 USCIS Response to Formal Recommendation 47
Special Immigrant Juvenile (SIJ) Adjudications: An Opportunity for Adoption of Best Practices