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Germany - Frankfurt Field Office

ALERT: USCIS Changes International District Names

Field Office Director

Karen FitzGerald

Service Area 

The Frankfurt Field Office has jurisdiction over U.S. immigration matters in the following countries: Germany, Netherlands, Switzerland, Luxembourg, Liechtenstein, and Belgium.

Street Address

U.S. Citizenship and Immigration Services
Department of Homeland Security
US Consulate General
Giessener Strasse 30
60435 Frankfurt Germany

Mailing Address from the US

Field Office Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
c/o American Consulate General
PSC 115 Box 1019
DPO, AE 09213-0115

Mailing Address from Outside the US

Field Office Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
US Consulate General, Frankfurt
Giessener Strasse 30
60435 Frankfurt Germany

Express Mail address

Field Office Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
US Consulate General, Frankfurt
Giessener Strasse 30
60435 Frankfurt Germany

Office Location

We are located in Frankfurt Nordend, adjacent to the Hauptfriedhof.

Hours of Operation 

The office is open for appointments on Mondays, Wednesdays, and Fridays from 8:00 AM to 11:00 AM. The office is closed on German and American holidays.

Phone, Fax Numbers & Email

Phone: For General inquiries in German or English, please call our voice response system at 069-7535-2233.

If calling from the United States, please dial 011 49-69-7535-2233.

Fax: For specific case inquiries, a fax is preferable. Our fax number is 069-741-0971 or from the United States 011 49-69-7535-2233.

E-mail: You may send electronic mail inquiries to our office at uscis.frankfurt@uscis.dhs.gov

Visiting the office in person

Appointments: You must have an INFOPASS appointment to see an officer in Frankfurt.

Walk-ins: We do not accept walk in appointments unless the situation is an emergency. Normal requests, such as application filings, status inquiries and requests for transportation letters are not considered emergency requests.

Important Security Announcement

            Please do not bring mobile phones or any electronic devices, such as  Blackberries, iPods, or PDAs as they are not allowed within the Consulate. We also strongly advise that you do not bring strollers, large bags, such as backpacks, suitcases or packages to the interview as there are no storage facilities on the grounds of our facilities. Applicants who do not follow these instructions will experience considerable delays at the security check point. We do not accept walk in appointments unless the situation is an emergency.   Normal requests, such as application filings, status inquiries and requests for  transportation letters are not considered emergency requests. Appointments are available through an online appointment system. Please see the links below to schedule an appointment.

Public Transportation 

By Subway: From the main train station (Hauptbahnhof), take the ''U'' Bahn U5 to the Giessener Strasse stop. Turn right down Giessener Strasse and the Consulate is on the left.

Parking & Handicap Accessibility: Parking is extremely limited. Accessibility for individuals with special needs is available.

Paying Fees

Fees for applications and petitions are listed on the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid in Euros or U.S. dollars, money orders, cashier's checks, or Visa/Mastercard/American Express/Discover. Personal checks or Eurochecks are not accepted. Please do not send cash.

Customer Feedback 

We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field Office Director at the address given above, or to the:

Mailing Address from the United States:

District Director
U.S. Citizenship and Immigration Services
United States Embassy
Unit 9500 Box 37
DPO AE 09624-0037

Mailing Address from Outside the United States and Express Mail:

District Director
U.S. Citizenship and Immigration Services
Via Sallustiana 49
00187 Roma, Italy

If you feel you were mistreated by a U.S. immigration employee, or wish to make a complaint of misconduct by a U.S. immigration employee, you may write to the District Director, or write directly to the:

Department of Homeland Security
U.S. Citizenship and Immigration Services
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100

Inquiries: For inquiries, please contact the Frankfurt office via email at  uscis.frankfurt@uscis.dhs.gov or at 49-69-7535-2233.

Forms

Immigration forms are available under the Forms section of the USCIS website which can be found to your right under Related Links.

Visas

For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website and the Embassy Website.

Form I-407

The abandonment of lawful permanent resident status is irrevocable. An individual who relinquishes lawful permanent resident status must qualify again for such status. Therefore, one should give careful thought to abandoning lawful permanent resident status.

For more information, go to http://germany.usembassy.gov/visa/uscis/i407/

Forms I-600 & I-600A

Information on international adoptions may be found at the Department of State website and in the Adoption section of the USCIS website which can be found to your right under Related Links.

The applicant may contact the Frankfurt office either by telephone or fax to discuss the required forms, pre-adoption requirements, and the time range the adopting parents will be in Germany for the adoption. Appointments for filing the I-600 are given to accommodate the adopting parents. In countries that are under the Frankfurt office's jurisdiction but are outside of Germany, Forms I-600s are filed at the U.S. Consulate in the respective country. Form I-600A, Application for Advance Orphan Petition, can be filed in person or by mail with the Frankfurt office.

Form I-130

U.S citizens or U.S. lawful permanent residents, who reside locally in Germany, may file Form I-130 by coming to the office with an INFOPASS appointment or by mail. Normal processing time is 60 to 90 days. Petitions that are commonly filed at the Frankfurt Field Office are for: 1) spouses or children of U.S. citizens, 2) spouses or children of lawful permanent residents in the U.S. military; 3) parents of U.S. citizens.

You may file in Frankfurt if you are:

  • A military or civilian members of the U.S. Armed Forces with orders stationing you in Germany
  • A U.S. Citizen that resides in Germany. You must be able to product a residency permit for Germany.

The filing fee can be paid in U.S. or Euros currency (see the acceptable forms of payment above).

For more information, go to http://germany.usembassy.gov/visa/uscis/i130/

Form N-400

USCIS offices overseas are only authorized to process applications for naturalization for active duty military members and certain eligible family members. Please note that N-400 applications for military members and spouse should not be filed directly with the Frankfurt USCIS office.  See the Citizenship section of the USCIS Website which can be found to your right under Related Links for Naturalization eligibility criteria and the proper filing procedures.

Form I-131 Parole 

The Frankfurt Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian Parole by submitting their applications to:
USCIS Dallas Lockbox
For US Postal Service (USPS) Deliveries:
USCIS
PO Box 660865
Dallas, TX. 75266

For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067

Instructions on how to file an application for Humanitarian Parole are located on Form I-131.

Form I-131 Re-entry

The Frankfurt Field Office does not issue or extend Re-Entry Permits. Instructions on how to obtain or replace a Re-Entry Permit are found in the How Do I Get A Travel Document section of the USCIS website which can be found to your right under Related Links.

Form I-590

We are unable to directly receive refugee resettlement applications. You may wish to consult with one of the voluntary agencies such as Raphaelswerk, Diakonischeswerk, Caritas or the International Office of Migration. However, the Frankfurt Field Office may only accept applications based on a referral from the United Nations High Commission on Refugees (UNHCR) or a U.S. Embassy or Consular official.

For general information and processing criteria please see Department of State website and the Refugee section on the USCIS Website which can be found to your right under Related Links.

Filing Form I-601 and I-212 from Abroad

If you are abroad and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filing Form I-601, Application for Waiver of Grounds of Inadmissibility.

If you left the United States voluntarily after being issued an order of deportation or removal, were deported or removed, or re-entered the U.S. unlawfully after previously accumulating more than one year of unlawful presence, you may apply for readmission to the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal. 

Where to File

On June 4, 2012, USCIS changed where waiver applications are filed. This will provide more efficient and consistent application processing, and allow you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.

Waiver applications and supporting evidence should be mailed directly to the USCIS Lockbox. You may find the address for the appropriate USCIS Lockbox in the form instructions, as well as in the USCIS website at:

Our office will process your application if you submitted it on or before June 4, 2012. 

Please see the policy memorandum, Exceptions for Permitting the Filing of Form I-601, Application for Waiver of Grounds of Inadmissibility, and any associated Form I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal, at an International USCIS Offices, for more information.

I-601 Expedited Adjudication Requests

If you are sending your application to the USCIS Lockbox and believe you have extraordinary circumstances that are time-sensitive and compelling, you may attach a written request to have your application expedited at the time of filing.

If you have already submitted your application to the Lockbox, you can make an expedite request by either contacting the Nebraska Service Center (NSC) directly by email, or by calling the USCIS National Customer Service Center.

For information on how to contact the NSC and our National Customer Service Center, please visit the Contact Us page on the USCIS website. 

If you filed a Form I-601 with this office on or before June 4, 2012, and it is still pending, you may request that the USCIS office expedite adjudication of your application when there are extraordinary circumstances that are time-sensitive, compelling, and would require you to be in the U.S. sooner than would be possible if your application was processed under a normal time frame. A strong desire to immigrate to the United States as soon as possible is not by itself “extraordinary.”

You must deliver a written request to expedite adjudication to the USCIS Field Office Director. You must also provide evidence of the extraordinary and compelling circumstance.

If your request to expedite the adjudication of an I-601 waiver is approved, the USCIS office will notify you within 15 days of receipt of your request. If you do not receive a response within 15 days, then it is very likely that your request has been denied.

Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee that you will be approved, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled. If additional evidence is required, the adjudication of your application may be delayed. You will receive a Request for Evidence if additional evidence is needed. If your request for expedited processing is denied, your waiver will be adjudicated within normal processing times.

Transportation Boarding Letters 

The USCIS Field Office in Frankfurt does not issue transportation letters for immigrants with lost or stolen permanent residence cards. Persons in such situations must contact the U.S. Customs and Border Protection (CBP) in Frankfurt at cbp.frankfurt@dhs.gov, in order to receive instructions on how to apply for a transportation letter with CBP.

Fingerprints

U.S. Citizenship and Immigration Services USCIS Frankfurt takes fingerprints for persons who are residents of Germany and who are:

  • Active-duty members of the military or their spouses who are applicants for naturalization; 
  • Spouses of U.S. government employees serving overseas and other applicants for expedited naturalization residing overseas; 
  • Prospective adoptive parents who are filing from overseas; or
  • Applicants for Refugee Travel Documents.

Limited fingerprinting services may also be available to overseas applicants filing for U.S. immigration benefits who present an appropriate letter from a domestic USCIS office stating that fingerprints are required, or in compelling circumstances.  Please contact our office for additional information.

Last Reviewed/Updated: 04/16/2014