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E-Verify's New Ability to Communicate Directly to Employees

U.S. Citizenship and Immigration Services (USCIS) invited you to take part in a stakeholder teleconference on Monday, July 1, 2013 at 2:00 p.m. EDT to discuss E-Verify’s newest customer service enhancement. This enhancement affords employees the option of being directly notified if there is a record mismatch that needs to be resolved before the employee can be confirmed as work authorized.

This latest improvement to E-Verify, made possible by a recent revision to Form I-9, allows employees to be directly notified by email of a Tentative Nonconfirmation (TNC). TNCs occur when the information an employer provides to E-Verify about an employee does not match data found in either U.S. Department of Homeland Security or Social Security Administration records. To date, employees learned of TNCs only through their employers. Now, if an employee voluntarily provides his or her email address on the new Form I-9, the employee will be notified by USCIS directly through that email address. Providing an employee’s e-mail address is strictly voluntary and employers are still required to notify employees when there is a mismatch of information.

During the engagement, USCIS subject matter experts introduced this latest customer service enhancement, discussed how it affects employers and employees, reviewed employee rights, and answered questions from stakeholders.

Last Reviewed/Updated: 08/21/2013