Listening Session: USCIS Processing Times

U.S. Citizenship and Immigration Services (USCIS) invited you to participate in a listening session on Wednesday, March 2, 2022, from 2 to 3:30 p.m. Eastern. The listening session was for stakeholders to provide feedback on the way we communicate processing times. While we are actively looking for ways to reduce processing times, the focus of the listening session was solely on the way processing times are displayed on our website. USCIS is committed to public engagement, and sessions such as these provide us with valuable feedback as we work to improve our programs.

Topics of interest and questions for consideration:

1. Feedback on the current Processing Times Webpage
2. Feedback on related Processing Times Webpages, such as the additional information the Case Processing Times Webpage and the Historical Processing Times Webpage
3. Suggestions for improving how we communicate processing times
4. General feedback