Verification Process
Minimum Requirements for Verification
To create a SAVE case the user agency must submit:
The applicant’s biographic information
- First name and last name; and
- Date of birth
The public benefit(s) requested by the applicant
AND
At least one unique identifier such as:
- USCIS/Alien Registration number (A-Number)
- Form I-94, Arrival/Departure Record number
- Student and Exchange Visitor Information System (SEVIS) ID number
- Naturalization/Citizenship Certificate number
- Card Number/I-797 Receipt number
- Social Security number (for initial verification only [1]
SAVE cannot verify a benefit applicant’s immigration status or U.S. citizenship using a driver’s license number, U.S. passport number, foreign passport number without another immigration enumerator, Consular Report of Birth Abroad or other non-DHS documentation. SAVE also cannot verify an applicant’s status using only first and last name.
To increase the likelihood of an immediate response without additional verification, user agencies should enter all available identifiers SAVE allows, exactly as they appear on the applicant’s document(s).
For additional information about immigration documents and immigration identifiers user agencies may encounter, see SAVE’s Commonly Used Immigration Documents page.
- Web Browser: All registered agencies may access SAVE using a secure Web browser.
- Web Services: Registered agencies may also establish a web services application, a machine-to-machine interface over a network, to access SAVE.
- The agency user submits the applicant’s:
- First and last name;
- Date of birth;
- Public benefit(s) requested; and
- At least one immigration identifier or a Social Security number.
- Within seconds SAVE returns a response, or prompts the user agency for additional action, including requesting additional verification.
- If the user agency receives a prompt to request additional verification, they must submit the case for additional verification to receive a SAVE response.
- When submitting the additional verification request, the user agency may include more information and/or a copy of the applicant’s immigration document, if needed or as required.
- Additional verification can only be conducted with an immigration enumerator. If SAVE cannot provide a response after initial verification for a case created using only a Social Security number, SAVE will close the case and instruct the user agency to submit a new case with corrected/updated information or to include an immigration enumerator, if available.
- After completing additional verification SAVE will:
- Return a SAVE response, or
- Prompt the user to “Resubmit with Docs,” which means the user must upload a copy of the applicant’s immigration document for verification. SAVE will then return a final response.
Need More Information?
If you need more help, please email us at SAVE.help@uscis.dhs.gov.
For more information about registering for SAVE, please visit our website at https://www.uscis.gov/save/register-an-agency-for-save.
[1] User agencies can only create a SAVE case with a Social Security number when logged into SAVE using a web browser and is not currently available for SAVE web services connections. SAVE accepts a Social Security number (SSN) to create a case and complete initial automated verification only. An immigration enumerator is required for additional manual verification.