Online Account and Technical Support

Visit the links below for additional information:

• How to Reset My Password
• How Do I Unlock My Online Account?
• How Do I Change My Two-Step Verification Code?
• How Do I Get a New Online Access Code?
• How Can I Delete My USCIS Online Account?

For additional USCIS Online Account help

For technical help regarding any of the issues listed above, go to my.uscis.gov/account/v1/needhelp, or you can send us a message from your USCIS online account inbox.

For FOIA related issues

If you have questions about FOIA, email us at FOIAPAQuestions@uscis.dhs.gov.

For myE-Verify related issues

If you have questions about myE‑Verify, please visit myEverify.