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  4. If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It

If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It

Offices Open, With Cautionary Measures

USCIS domestic field offices and asylum offices are open with additional precautions to prevent the spread of the coronavirus disease (COVID-19).

In offices where community levels established by the Centers for Disease Control and Prevention (CDC) are low or medium, you do not need to wear a mask or practice social distancing. However, you may a wear a mask if you want to do so.

Where community levels are high, all federal employees and contractors—as well as visitors two years old or older—must wear a mask inside USCIS offices and physically distance regardless of vaccination status.

USCIS federal employees, contractors, and visitors must follow the most stringent mitigation and masking guidance of the location they are in (DHS, state, or local authority), and must continue to follow local USCIS guidance on workplace protection guidance consistent with CDC and agency guidance.

You may not enter a USCIS facility if you have:

  • COVID-19 or any symptoms of COVID-19 (according to the CDC), including recently developed cough, fever, difficulty breathing, new loss of smell or taste, fatigue, muscle aches, headache, congestion, sore throat, or vomiting (this list does not include all symptoms);
  • Been in close contact (within six feet for a total of 15 minutes or more) with anyone known to have COVID-19 in the past 10 days (unless you are “up to date" on your COVID-19 vaccination or you are a health care worker and consistently wear an N95 respirator and proper personal protective equipment or equivalent when in contact with COVID-19 positive individuals);
  • Returned from international or cruise ship travel in the past five days (unless you are “up to date” on your COVID-19 vaccination); or
  • Been instructed by a health care provider, public health authority, or government entity to self-isolate or self-quarantine in the past 10 days (unless you have been cleared to end isolation or quarantine).

“Up to date" on your COVID-19 vaccination means a person has received all recommended doses in their primary series and one booster when eligible.

If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Appointment notices will include more instructions for visiting USCIS facilities. For more information, see our USCIS Visitor Policy page.

When you attend your appointment, follow these guidelines:

  • Do not enter the facility more than 15 minutes before your appointment (30 minutes for naturalization ceremonies);
  • Use the hand sanitizer that we will provide at our facility’s entry points;
  • If the office you are visiting requires masks and you do not have an acceptable one, we may offer you a replacement mask;
  • Pay close attention to signs and physical barriers in the facility about physical distancing and other guidelines;
  • Be prepared to answer health-screening questions when you enter the facility; and
  • Please bring your own black or blue ink pens.

USCIS wants to ensure the safety of those whom we serve and our employees. Please do not visit a USCIS office if you are sick or start to feel symptoms of being sick. We will help you reschedule your appointment, without penalty, when you are better. If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your USCIS appointment. Some illnesses and symptoms include:

  • A cold or the flu
  • Fever or nausea
  • Severe headaches or body aches
  • Muscle or stomach pain, chest pain or difficulty breathing
  • Vomiting or diarrhea
  • Active tuberculosis (TB)
  • Mumps, measles, chickenpox
  • Other contagious disease

If you need to reschedule an appointment

Please follow the instructions on your appointment notice to reschedule your appointment. There is no penalty if you reschedule your appointment.

If you come to a USCIS office when you are sick

For the safety of our employees and those that we serve, if you or someone with you appears ill or meets any of the conditions listed above, the officer may cancel your appointment or interview. We will assist you in rescheduling your appointment, without any penalty.

Last Reviewed/Updated:
05/04/2022
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