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If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It

Offices Reopening

USCIS field offices and asylum offices have resumed non-emergency face-to-face services to the public. We have enacted precautions to prevent the spread of the coronavirus (COVID-19) in our facilities.

  • You may not enter a USCIS facility if you:
    • Have any symptoms of COVID-19, including recently developed cough, fever, difficulty breathing, changes in smell or taste or fatigue (list is not all-inclusive);
    • Have been in close contact with anyone known or suspected to have COVID-19 in the last 14 days;
    • Have been instructed to self-quarantine or self-isolate by a health care provider, public health authority or government agency within the last 14 days; or
    • Are awaiting the results of a COVID-19 test.
  • If your temperature reads 38°C (100.4°F) or higher, you must immediately leave the office building. (This does not apply to application support centers.)
    • To reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice.
  • You may not enter the facility more than 15 minutes before your appointment (30 minutes for naturalization ceremonies).
  • We will provide hand sanitizer at entry points.
  • You must wear face coverings that cover both the mouth and nose inside USCIS facilities. We do not allow neck gaiters, bandanas, or masks with exhaust valves. If you do not have an acceptable face covering, we may provide one or ask you to reschedule your appointment. 
  • There will be markings and physical barriers in the facility; you should pay close attention to these signs to ensure you follow social distancing guidelines.
  • You may also have to answer health screening questions before entering a facility. 
  • We encourage you to bring your own black or blue ink pens.

Appointment notices will include more instructions for visiting USCIS facilities. For more information, see our USCIS Visitor Policy page and the web alert.

USCIS wants to ensure the safety of those whom we serve and our employees. Please do not visit a USCIS office if you are sick or start to feel symptoms of being sick. We will help you reschedule your appointment, without penalty, when you are better. If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your USCIS appointment. Some illnesses and symptoms include:

  • A cold or the flu
  • Fever or nausea
  • Severe headaches or body aches
  • Muscle or stomach pain, chest pain or difficulty breathing
  • Vomiting or diarrhea
  • Active tuberculosis (TB)
  • Mumps, measles, chickenpox
  • Other contagious disease

If you need to reschedule an appointment

Please follow the instructions on your appointment notice to reschedule your appointment. There is no penalty if you reschedule your appointment.

If you come to a USCIS office when you are sick

For the safety of our employees and those that we serve, if you or someone with you appears ill or meets any of the conditions listed above, the officer may cancel your appointment or interview. We will assist you in rescheduling your appointment, without any penalty.

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