If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It

Offices Open, With Cautionary Measures

USCIS domestic field offices and asylum offices are open with additional precautions to prevent the spread of the coronavirus disease (COVID-19). In DHS-controlled spaces, this guidance supersedes state, local, tribal, or territorial rules and regulations regarding face coverings.

In areas of high or substantial transmission (CDC COVID-19 Data Tracker County View), all federal employees, contractors, and visitors must wear a mask inside federal buildings.

All federal employees, on-site contractors, and visitors must continue to follow local USCIS guidance on physical distancing and workplace protection guidance consistent with Centers for Disease Control and Prevention (CDC) and agency guidance.

You may not enter a USCIS facility if you have:

  • COVID-19 or any symptoms of COVID-19 (according to the CDC), including, but not limited to, recently developed cough, fever, difficulty breathing, new loss of smell or taste, fatigue, muscle aches, headache, congestion, sore throat, or vomiting (this list does not include all symptoms);
  • Been in close contact (within 6 feet for a total of 15 minutes or more) with anyone known to have COVID-19 in the past 14 days (unless you are fully vaccinated,* or you are a health care worker and consistently wear an N95 respirator and proper personal protective equipment (PPE) or equivalent when in contact with COVID-19 positive individuals);
  • Returned from domestic, international, or cruise ship travel in the past 10 days (unless you are fully vaccinated);
  • Been instructed by a health care provider, public health authority, or government entity to self-isolate or self-quarantine in the past 14 days (unless you have been cleared to end isolation or quarantine).

*Fully vaccinated means it has been at least two weeks since you received your second dose in a two-dose series, or at least two weeks since you received a single-dose vaccine.

If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). To reschedule your appointment with an asylum office, please follow the instructions in your interview notice.

You may not enter the facility more than 15 minutes before your appointment (30 minutes for naturalization ceremonies).

USCIS will provide hand sanitizer at entry points.

If face coverings are required at the office that you are visiting and you do not have an acceptable one, we may offer a replacement.

There will be markings and physical barriers in the facility; you should pay close attention to these signs to ensure you and others can follow social distancing guidelines.

You may have to answer health screening questions before entering a facility.

We encourage you to bring your own black or blue ink pens.

Appointment notices will include more instructions for visiting USCIS facilities. For more information, see our USCIS Visitor Policy page.

USCIS wants to ensure the safety of those whom we serve and our employees. Please do not visit a USCIS office if you are sick or start to feel symptoms of being sick. We will help you reschedule your appointment, without penalty, when you are better. If you have an illness or are exhibiting symptoms, we recommend you cancel and reschedule your USCIS appointment. Some illnesses and symptoms include:

  • A cold or the flu
  • Fever or nausea
  • Severe headaches or body aches
  • Muscle or stomach pain, chest pain or difficulty breathing
  • Vomiting or diarrhea
  • Active tuberculosis (TB)
  • Mumps, measles, chickenpox
  • Other contagious disease

If you need to reschedule an appointment

Please follow the instructions on your appointment notice to reschedule your appointment. There is no penalty if you reschedule your appointment.

If you come to a USCIS office when you are sick

For the safety of our employees and those that we serve, if you or someone with you appears ill or meets any of the conditions listed above, the officer may cancel your appointment or interview. We will assist you in rescheduling your appointment, without any penalty.

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