USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.
Field offices in the U.S. and its territories provide:
- Interviews for all non-asylum cases (for example, getting a Green Card);
- Naturalization ceremonies; and
- Appointments for information and applicant services that supplement what we provide through our website and by phone (for example, case-specific scenarios that require in-person help).
Offices may close because of inclement weather or unexpected events. We encourage all visitors to check the Office Closings page before traveling to make sure we are open.
Federal law prohibits weapons like firearms, knives, pepper spray and ammunition at any USCIS facility. Even if you have a permit for a firearm, you cannot bring it to a USCIS building. Please check your purse, briefcase, or bag and remove and safely store these items before your visit. Violators may be subject to fine and/or imprisonment. Please see Title 41, Code of Federal Regulations, Subpart C for more information.
Under USCIS policy cell phone, video, and audio recording, as well as traditional and cell phone photography are all prohibited in USCIS field offices, unless specifically allowed during naturalization ceremonies.
Questions About Your Case
You can get basic information about immigration services and ask questions about your case on our tools page without calling or visiting an office.
If you need help with document services (such as passport stamps or advance parole) or have an emergency, see the USCIS Contact Center webpage to make an appointment.
Transfers to Other USCIS Offices
To process applications faster, we may move some of our application work to other field offices. Therefore, you might receive a notice (for example, for an interview or a Request for Evidence) that comes from another field office that has not handled your case before. Please follow the instructions in your USCIS notice. This change does not affect where you will go for your biometric appointment. We will still send you to the closest USCIS application support center. If you have questions about any notice you receive from us, please contact the USCIS Contact Center.
Avoid Immigration Scams
Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many unauthorized practitioners mean well, some of them are out to scam you. This is against the law and may be considered an immigration services scam. If you need legal advice on immigration matters, make sure the person helping you is authorized to give legal advice. Learn more about avoiding scams and how to protect yourself.
Becoming an Accredited Representative
If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Office of Legal Access Programs. When you submit your application package to the DOJ, you must also submit a copy of the package to your local USCIS district office.
Field Office Feedback
There are several ways to provide feedback to USCIS:
- If you are at a USCIS office and feel that you are being mistreated, are unhappy with the service you received, or wish to compliment the staff, you may discuss it with a supervisor or the field office director while you are still at the office. Our leadership takes the feedback we receive seriously.
- Submit fraud, waste, and abuse allegations directly to the Department of Homeland Security’s Office of Inspector General. The contact information is on our Contact Us page and is also posted in the waiting rooms of USCIS field offices.