Field Offices

June 4 Reopening

Beginning June 4, 2020, certain USCIS field offices and asylum offices will resume non-emergency face-to-face services to the public. Application support centers will resume services later. USCIS has enacted precautions to prevent the spread of COVID-19 in reopened facilities:

  • Visitors may not enter a USCIS facility if they:
    • Have any symptoms of COVID-19, including cough, fever or difficulty breathing;
    • Have been in close contact with anyone known or suspected to have COVID-19 in the last 14 days; or
    • Have been individually directed to self-quarantine or self-isolate by a health care provider or public health official within the last 14 days.
  • Visitors may not enter the facility more than 15 minutes prior to their appointment (30 minutes for naturalization ceremonies).
  • Hand sanitizer will be provided for visitors at entry points. 
  • Members of the public must wear facial coverings that cover both the mouth and nose when entering facilities. If they do not have one, USCIS may provide one or the visitor will be asked to reschedule their appointment.
  • There will be markings and physical barriers in the facility; visitors should pay close attention to these signs to ensure they follow social distancing guidelines.
  • Individuals may also have to answer health screening questions before entering a facility. 
  • Individuals are encouraged to bring their own black or blue ink pens.

Appointment notices will include further instructions for visiting USCIS facilities. Please note that USCIS locations are not accepting walk-in visits at this time. You must have a scheduled appointment with USCIS before arriving at a USCIS office. For more information, see our USCIS Visitor Policy and USCIS Office Closings pages.

USCIS field offices do not allow walk-ins. You must have an appointment to visit an office.

Field offices in the U.S. and its territories provide:

  • Interviews for all non-asylum cases (for example, getting a Green Card);
  • Naturalization ceremonies; and
  • Appointments for information and applicant services that supplement what we provide through our website and by phone (for example, case-specific scenarios that require in-person help).

Picture of the Front of a USCIS Field office with the logo

Office Closures

Offices may close because of inclement weather or unexpected events. We encourage all visitors to check the Office Closings page before traveling to make sure we are open.

Weapons Policy

Federal law prohibits weapons like firearms, knives, pepper spray and ammunition at any USCIS facility. Even if you have a permit for a firearm, you cannot bring it to a USCIS building. Please check your purse, briefcase, or bag and remove and safely store these items before your visit. Violators may be subject to fine and/or imprisonment. Please see Title 41, Code of Federal Regulations, Subpart C for more information.

Recording Policy

Under USCIS policy cell phone, video, and audio recording, as well as traditional and cell phone photography are all prohibited in USCIS field offices, unless specifically allowed during naturalization ceremonies.

Questions About Your Case

You can get basic information about immigration services and ask questions about your case on our tools page without calling or visiting an office.

If you need help with document services (such as passport stamps or advance parole) or have an emergency, see the USCIS Contact Center webpage to make an appointment.

Transfers to Other USCIS Offices

To process applications faster, we may move some of our application work to other field offices. Therefore, you might receive a notice (for example, for an interview or a Request for Evidence) that comes from another field office that has not handled your case before. Please follow the instructions in your USCIS notice. This change does not affect where you will go for your biometric appointment. We will still send you to the closest USCIS application support center. If you have questions about any notice you receive from us, please contact the USCIS Contact Center.

Avoid Immigration Scams

Many people offer help with immigration services. Unfortunately, not all are authorized to do so. While many unauthorized practitioners mean well, some of them are out to scam you. This is against the law and may be considered an immigration services scam. If you need legal advice on immigration matters, make sure the person helping you is authorized to give legal advice. Learn more about avoiding scams and how to protect yourself.

Becoming an Accredited Representative

If you are not an attorney and wish to provide the public with immigration services, you must be authorized by the Department of Justice (DOJ)'s Office of Legal Access Programs. When you submit your application package to the DOJ, you must also submit a copy of the package to your local USCIS district office.

Field Office Feedback

There are several ways to provide feedback to USCIS:

  • If you are at a USCIS office and feel that you are being mistreated, are unhappy with the service you received, or wish to compliment the staff, you may discuss it with a supervisor or the field office director while you are still at the office. Our leadership takes the feedback we receive seriously.
  • Submit fraud, waste, and abuse allegations directly to the Department of Homeland Security’s Office of Inspector General. The contact information is on our Contact Us page and is also posted in the waiting rooms of USCIS field offices.
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